Data / Consumer complaints / Credit Card Acquisitions Group

Credit Card Acquisitions Group: 197 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Credit Card Acquisitions Group
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Credit Card Acquisitions Group drew 197 consumer complaints in the CFPB database in the three years to November 6, 2026, and 306 since 2016. The largest group, 155, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 59. The company responded on time to 4.6% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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197Complaints, last 3 years
306Complaints, all years
4.6%Responded on time
0.0%Closed with relief
2Products
Oct 9, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	73
2025	95
2024	27
2023	21
2022	39
2021	28
2020	14
2019	3
2018	3
2017	1
2016	2

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Debt collection	155	78.7%
Credit reporting or other personal consumer reports	42	21.3%

Issues

Issue	Complaints	Share
Attempts to collect debt not owed	59	29.9%
Took or threatened to take negative or legal action	37	18.8%
Written notification about debt	36	18.3%
Incorrect information on your report	23	11.7%
False statements or representation	15	7.6%
Improper use of your report	12	6.1%
Problem with a company's investigation into an existing problem	7	3.6%
Communication tactics	6	3%
Electronic communications	1	0.5%
Threatened to contact someone or share information improperly	1	0.5%

How the company responded

Company response	Complaints	Share
Untimely response	176	89.3%
Closed with explanation	21	10.7%

States

State	Complaints	Share
Texas	49	24.9%
Florida	21	10.7%
California	19	9.6%
Pennsylvania	19	9.6%
Ohio	10	5.1%
South Carolina	7	3.6%
Idaho	6	3%
North Carolina	6	3%
New York	6	3%
Georgia	5	2.5%
Illinois	5	2.5%
Louisiana	5	2.5%
Mississippi	5	2.5%
New Jersey	4	2%
Arizona	3	1.5%
Massachusetts	3	1.5%
Tennessee	3	1.5%
Virginia	3	1.5%
Arkansas	2	1%
Indiana	2	1%
Missouri	2	1%
Oklahoma	2	1%
Wisconsin	2	1%
Alabama	1	0.5%
Iowa	1	0.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
October 9, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
October 8, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
October 4, 2026	Debt collection	False statements or representation	Untimely response	consumerfinance.gov
September 24, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
September 22, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
September 21, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Untimely response	consumerfinance.gov
September 20, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
September 15, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Untimely response	consumerfinance.gov
September 15, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
September 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Untimely response	consumerfinance.gov
August 25, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
August 23, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
August 15, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
August 13, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
August 13, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
August 11, 2026	Debt collection	False statements or representation	Untimely response	consumerfinance.gov
August 7, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
July 31, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
July 23, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
July 20, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
July 9, 2026	Debt collection	False statements or representation	Untimely response	consumerfinance.gov
July 6, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
July 6, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
July 4, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
June 30, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
June 30, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
June 9, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
June 8, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
June 7, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
June 5, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
June 4, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Untimely response	consumerfinance.gov
June 1, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
June 1, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
May 28, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
April 28, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
April 28, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Untimely response	consumerfinance.gov
April 22, 2026	Debt collection	False statements or representation	Untimely response	consumerfinance.gov
April 18, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Untimely response	consumerfinance.gov
April 9, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
April 2, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
April 1, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
March 27, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
March 24, 2026	Debt collection	Communication tactics	Untimely response	consumerfinance.gov
March 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Untimely response	consumerfinance.gov
March 20, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
March 19, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov
March 10, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
March 10, 2026	Debt collection	Written notification about debt	Untimely response	consumerfinance.gov
February 28, 2026	Debt collection	Took or threatened to take negative or legal action	Untimely response	consumerfinance.gov
February 23, 2026	Debt collection	Attempts to collect debt not owed	Untimely response	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.