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Data / Consumer complaints / Credit Acceptance Corporation / Payday loan, title loan, personal loan, or advance loan

Credit Acceptance Corporation: 37 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Credit Acceptance Corporation drew 37 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.4% of its 8,909 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 16.2% closed with monetary or other relief.

The request: Watch Credit Acceptance Corporation: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 37Complaints, last 3 years
  • 0.4%Share of the company's complaints
  • 100.0%Responded on time
  • 16.2%Closed with relief
  • Sep 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261027%
12 months to Nov 6, 20252156.8%
12 months to Nov 6, 2024616.2%

Issues

IssueComplaintsShare
Incorrect information on your report924.3%
Struggling to pay your loan616.2%
Charged fees or interest you didn't expect410.8%
Problem with additional add-on products or services410.8%
Problem when making payments38.1%
Received a loan you didn't apply for25.4%
Vehicle was repossessed or sold the vehicle25.4%
Can't contact lender or servicer12.7%
Getting a line of credit12.7%
Getting the loan12.7%
Loan payment wasn't credited to your account12.7%
Problem with the payoff process at the end of the loan12.7%
Unexpected fees12.7%
Vehicle was damaged or destroyed the vehicle12.7%

How the company responded

Company responseComplaintsShare
Closed with explanation3183.8%
Closed with monetary relief616.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Ohio616.2%
Georgia410.8%
Pennsylvania38.1%
Virginia38.1%
Illinois25.4%
Mississippi25.4%
New York25.4%
Texas25.4%
Arkansas12.7%
Delaware12.7%
Florida12.7%
Indiana12.7%
Louisiana12.7%
Maryland12.7%
Michigan12.7%
Minnesota12.7%
North Carolina12.7%
New Jersey12.7%
Oregon12.7%
Tennessee12.7%
West Virginia12.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 27, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 17, 2026Payday loan, title loan, personal loan, or advance loanVehicle was damaged or destroyed the vehicleClosed with monetary reliefconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
May 8, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
April 16, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
March 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
January 12, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 12, 2025Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
November 19, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 2, 2025Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 18, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with monetary reliefconsumerfinance.gov
September 2, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 11, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 7, 2025Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
June 4, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 3, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with monetary reliefconsumerfinance.gov
May 10, 2025Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with monetary reliefconsumerfinance.gov
April 21, 2025Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with monetary reliefconsumerfinance.gov
April 14, 2025Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
March 19, 2025Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
March 7, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 6, 2025Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with monetary reliefconsumerfinance.gov
February 5, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.