Skip to the page
Get started free

Data / Consumer complaints / Credit Acceptance Corporation / Debt collection

Credit Acceptance Corporation: 1,581 CFPB complaints about debt collection, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Credit Acceptance Corporation drew 1,581 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 17.7% of its 8,909 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 99.8% of them, and 5.5% closed with monetary or other relief.

The request: Watch Credit Acceptance Corporation: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet debt collection in Michigan

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 1,581Complaints, last 3 years
  • 17.7%Share of the company's complaints
  • 99.8%Responded on time
  • 5.5%Closed with relief
  • Oct 22, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202665841.6%
12 months to Nov 6, 202562839.7%
12 months to Nov 6, 202429518.7%

Issues

IssueComplaintsShare
Attempts to collect debt not owed56235.5%
Took or threatened to take negative or legal action44428.1%
False statements or representation29818.8%
Written notification about debt17811.3%
Communication tactics734.6%
Threatened to contact someone or share information improperly161%
Electronic communications100.6%

How the company responded

Company responseComplaintsShare
Closed with explanation1,49494.5%
Closed with monetary relief774.9%
Closed with non-monetary relief100.6%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Michigan18311.6%
Texas1288.1%
Pennsylvania875.5%
Florida855.4%
New York764.8%
Mississippi754.7%
Georgia654.1%
New Jersey644%
Illinois623.9%
Louisiana623.9%
Ohio623.9%
Alabama613.9%
North Carolina593.7%
Maryland573.6%
Tennessee483%
South Carolina462.9%
Indiana432.7%
California372.3%
Virginia362.3%
Arkansas332.1%
Missouri271.7%
Wisconsin221.4%
Arizona191.2%
Oklahoma181.1%
Delaware161%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.