Skip to the page
Get started free

Data / Consumer complaints / Conduent Incorporated

Conduent Incorporated: 778 CFPB consumer complaints in the last 3 years

Conduent Incorporated drew 778 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,409 since 2016. The largest group, 631, was about prepaid card, and the most common issue was “Problem with a purchase or transfer” with 234. The company responded on time to 52.2% of the complaints, and 1.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every prepaid card companyGet prepaid card in New York
  • 778Complaints, last 3 years
  • 2,409Complaints, all years
  • 52.2%Responded on time
  • 1.3%Closed with relief
  • 6Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6372
2025237
2024139
2023166
2022148
2021314
2020872
201978
201828
201730
201625

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card63181.1%
Checking or savings account779.9%
Money transfer, virtual currency, or money service364.6%
Credit card324.1%
Debt collection10.1%
Debt or credit management10.1%

Issues

IssueComplaintsShare
Problem with a purchase or transfer23430.1%
Trouble using the card20326.1%
Unexpected or other fees10713.8%
Problem getting a card or closing an account8310.7%
Managing an account648.2%
Problem with a purchase shown on your statement151.9%
Fraud or scam111.4%
Other transaction problem111.4%
Problem with a lender or other company charging your account91.2%
Other features, terms, or problems81%
Trouble using your card81%
Money was not available when promised60.8%
Trouble accessing funds in your mobile or digital wallet40.5%
Advertising30.4%
Problem caused by your funds being low20.3%
Problem with customer service20.3%
Closing an account10.1%
Getting a credit card10.1%
Managing, opening, or closing your mobile wallet account10.1%
Opening an account10.1%
Problem adding money10.1%
Problem with overdraft10.1%
Took or threatened to take negative or legal action10.1%
Unauthorized transactions or other transaction problem10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation73694.6%
Untimely response324.1%
Closed with non-monetary relief91.2%
Closed with monetary relief10.1%

States

StateComplaintsShare
New York11915.3%
California557.1%
Nevada536.8%
Georgia516.6%
Arizona496.3%
Oklahoma476%
Florida435.5%
Pennsylvania435.5%
Tennessee374.8%
Michigan324.1%
Alabama263.3%
Illinois263.3%
New Jersey253.2%
Mississippi233%
Virginia212.7%
Indiana192.4%
South Carolina182.3%
Maryland141.8%
Texas131.7%
Wisconsin121.5%
Ohio91.2%
Massachusetts40.5%
New Mexico40.5%
Kentucky30.4%
Washington30.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
October 21, 2026Prepaid cardTrouble using the cardUntimely responseconsumerfinance.gov
October 20, 2026Prepaid cardTrouble using the cardUntimely responseconsumerfinance.gov
October 19, 2026Prepaid cardUnexpected or other feesUntimely responseconsumerfinance.gov
October 16, 2026Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
October 14, 2026Prepaid cardUnexpected or other feesUntimely responseconsumerfinance.gov
October 14, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
October 10, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
October 10, 2026Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
October 9, 2026Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
October 7, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
October 6, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
October 5, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
October 3, 2026Credit cardTrouble using your cardUntimely responseconsumerfinance.gov
October 3, 2026Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
October 2, 2026Prepaid cardTrouble using the cardUntimely responseconsumerfinance.gov
October 1, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 1, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 1, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 30, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 30, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 26, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 24, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 24, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 21, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 18, 2026Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
September 17, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
September 16, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 14, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 14, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 11, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 10, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 9, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 9, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 9, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 9, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 9, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 3, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 2, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
September 2, 2026Prepaid cardTrouble using the cardUntimely responseconsumerfinance.gov
September 1, 2026Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
September 1, 2026Prepaid cardUnexpected or other feesUntimely responseconsumerfinance.gov
August 31, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.