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Data / Consumer complaints / Collections Acquisition Company, Inc.

Collections Acquisition Company, Inc.: 124 CFPB consumer complaints in the last 3 years

Collections Acquisition Company, Inc. drew 124 consumer complaints in the CFPB database in the three years to November 6, 2026, and 281 since 2013. The largest group, 94, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 61. The company responded on time to 96.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in California
  • 124Complaints, last 3 years
  • 281Complaints, all years
  • 96.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 650
202537
202437
202319
202212
202116
202017
201916
201812
201723
201621
20156
201414
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection9475.8%
Credit reporting or other personal consumer reports2520.2%
Money transfer, virtual currency, or money service32.4%
Checking or savings account10.8%
Debt or credit management10.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed6149.2%
Incorrect information on your report1713.7%
Written notification about debt129.7%
False statements or representation75.6%
Communication tactics64.8%
Took or threatened to take negative or legal action64.8%
Problem with a company's investigation into an existing problem54%
Improper use of your report32.4%
Electronic communications21.6%
Fraud or scam10.8%
Managing an account10.8%
Problem with customer service10.8%
Unauthorized withdrawals or charges10.8%
Unexpected or other fees10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation124100%

States

StateComplaintsShare
California1612.9%
Texas1512.1%
Florida1310.5%
Illinois97.3%
Louisiana86.5%
Pennsylvania75.6%
Arkansas64.8%
New York64.8%
Maryland54%
Kentucky43.2%
Alabama32.4%
Georgia32.4%
Kansas32.4%
Massachusetts32.4%
North Carolina32.4%
Colorado21.6%
Michigan21.6%
Mississippi21.6%
South Carolina21.6%
Washington21.6%
Connecticut10.8%
District of Columbia10.8%
Iowa10.8%
New Mexico10.8%
Nevada10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 10, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 13, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
May 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 1, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 30, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 6, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.