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Data / Consumer complaints / City National Bank

City National Bank: 71 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

City National Bank drew 71 consumer complaints in the CFPB database in the three years to November 6, 2026, and 242 since 2011. The largest group, 25, was about checking or savings account, and the most common issue was “Managing an account” with 11. The company responded on time to 100.0% of the complaints, and 15.5% closed with monetary or other relief. The CFPB records the company as CITY NATIONAL BANK.

The request: Watch City National Bank: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 71Complaints, last 3 years
  • 242Complaints, all years
  • 100.0%Responded on time
  • 15.5%Closed with relief
  • 7Products
  • Oct 7, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 619
202519
202428
202324
202215
202124
202024
201927
201811
201717
201611
20159
20146
20134
20123
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account1115.5%
Problem with a lender or other company charging your account811.3%
Trouble during payment process811.3%
Incorrect information on your report79.9%
Problem with a purchase shown on your statement79.9%
Struggling to pay mortgage45.6%
Fraud or scam34.2%
Opening an account34.2%
Closing your account22.8%
Other features, terms, or problems22.8%
Other transaction problem22.8%
Problem caused by your funds being low22.8%
Struggling to pay your loan22.8%
Applying for a mortgage or refinancing an existing mortgage11.4%
Attempts to collect debt not owed11.4%
Closing an account11.4%
Closing on a mortgage11.4%
Getting the loan11.4%
Lost or stolen money order11.4%
Problem when making payments11.4%
Problem with the payoff process at the end of the loan11.4%
Struggling to pay your bill11.4%
Took or threatened to take negative or legal action11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation6084.5%
Closed with monetary relief912.7%
Closed with non-monetary relief22.8%

States

StateComplaintsShare
California4157.7%
New York68.5%
Nevada57%
Pennsylvania34.2%
Tennessee34.2%
Texas34.2%
Florida22.8%
Washington22.8%
District of Columbia11.4%
Louisiana11.4%
Maine11.4%
Oklahoma11.4%
Virginia11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 7, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 25, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 25, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
July 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 23, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
May 31, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
May 25, 2026Credit cardOther features, terms, or problemsClosed with monetary reliefconsumerfinance.gov
May 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 29, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
March 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 27, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
February 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 21, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
January 14, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
January 12, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
December 26, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 13, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 3, 2025MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
November 24, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 18, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 12, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 4, 2025Credit cardClosing your accountClosed with explanationconsumerfinance.gov
July 30, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 2, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 30, 2025Credit cardClosing your accountClosed with explanationconsumerfinance.gov
April 25, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 14, 2025Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
April 1, 2025Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
March 27, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 12, 2025Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with explanationconsumerfinance.gov
February 17, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 6, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 22, 2025Credit cardIncorrect information on your reportClosed with monetary reliefconsumerfinance.gov
January 3, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 31, 2024Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 27, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 12, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 3, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 19, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 12, 2024Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 7, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 25, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 23, 2024Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
August 24, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 8, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 3, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.