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Data / Consumer complaints / Checkbook Inc

Checkbook Inc: 13 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Checkbook Inc drew 13 consumer complaints in the CFPB database in the three years to November 9, 2026, and 13 since 2024. The largest group, 10, was about money transfer, virtual currency, or money service, and the most common issue was “Fraud or scam” with 3. The company responded on time to 53.8% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Checkbook Inc: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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  • 13Complaints, last 3 years
  • 13Complaints, all years
  • 53.8%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Sep 19, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 97
20255
20241

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Fraud or scam323.1%
Money was not available when promised323.1%
Other transaction problem215.4%
Didn't provide services promised17.7%
Managing an account17.7%
Other features, terms, or problems17.7%
Problem with customer service17.7%
Trouble accessing funds in your mobile or digital wallet17.7%

How the company responded

Company responseComplaintsShare
Closed with explanation969.2%
Untimely response430.8%

States

StateComplaintsShare
California323.1%
Colorado215.4%
Florida215.4%
Michigan17.7%
North Carolina17.7%
Pennsylvania17.7%
Texas17.7%
Utah17.7%

Latest 13 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 19, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
September 13, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
July 17, 2026Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
March 26, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
March 16, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
January 12, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 11, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 11, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 21, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
October 10, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 9, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 11, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 11, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.