Data / Consumer complaints / Cex.Io Corp.
Cex.Io Corp.: 20 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Cex.Io Corp. drew 20 consumer complaints in the CFPB database in the three years to November 9, 2026, and 28 since 2023. The largest group, 19, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 8. The company responded on time to 95.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as CEX.IO CORP..
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- 20Complaints, last 3 years
- 28Complaints, all years
- 95.0%Responded on time
- 0.0%Closed with relief
- 2Products
- May 21, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 3 |
| 2025 | 9 |
| 2024 | 6 |
| 2023 | 10 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Money transfer, virtual currency, or money service | 19 | 95% |
| Checking or savings account | 1 | 5% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Other transaction problem | 8 | 40% |
| Fraud or scam | 6 | 30% |
| Money was not available when promised | 2 | 10% |
| Other service problem | 2 | 10% |
| Problem with a lender or other company charging your account | 1 | 5% |
| Unexpected or other fees | 1 | 5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 20 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| North Carolina | 3 | 15% |
| Texas | 3 | 15% |
| California | 2 | 10% |
| Ohio | 2 | 10% |
| Washington | 2 | 10% |
| Arkansas | 1 | 5% |
| Arizona | 1 | 5% |
| Colorado | 1 | 5% |
| Connecticut | 1 | 5% |
| Indiana | 1 | 5% |
| Louisiana | 1 | 5% |
| New York | 1 | 5% |
Latest 20 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| May 21, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| January 3, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 1, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 9, 2025 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| September 8, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| June 4, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| March 29, 2025 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| March 27, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| March 25, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| February 5, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| January 18, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| September 9, 2024 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 9, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 15, 2024 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| July 13, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 8, 2024 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| March 26, 2024 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| December 28, 2023 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| November 28, 2023 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.