Data / Consumer complaints / Boeing Employees' Credit Union
Boeing Employees' Credit Union: 568 CFPB consumer complaints in the last 3 years
Boeing Employees' Credit Union drew 568 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,081 since 2013. The largest group, 234, was about checking or savings account, and the most common issue was “Managing an account” with 153. The company responded on time to 98.1% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as BOEING EMPLOYEES' CREDIT UNION.
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- 568Complaints, last 3 years
- 1,081Complaints, all years
- 98.1%Responded on time
- 0.0%Closed with relief
- 9Products
- Nov 6, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 229 |
| 2025 | 199 |
| 2024 | 123 |
| 2023 | 108 |
| 2022 | 107 |
| 2021 | 68 |
| 2020 | 62 |
| 2019 | 38 |
| 2018 | 35 |
| 2017 | 33 |
| 2016 | 32 |
| 2015 | 28 |
| 2014 | 16 |
| 2013 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 234 | 41.2% |
| Credit reporting or other personal consumer reports | 83 | 14.6% |
| Credit card | 78 | 13.7% |
| Debt collection | 54 | 9.5% |
| Vehicle loan or lease | 46 | 8.1% |
| Mortgage | 36 | 6.3% |
| Money transfer, virtual currency, or money service | 25 | 4.4% |
| Payday loan, title loan, personal loan, or advance loan | 11 | 1.9% |
| Debt or credit management | 1 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 153 | 26.9% |
| Incorrect information on your report | 60 | 10.6% |
| Problem with a purchase shown on your statement | 39 | 6.9% |
| Opening an account | 30 | 5.3% |
| Problem with a lender or other company charging your account | 30 | 5.3% |
| Managing the loan or lease | 23 | 4% |
| Improper use of your report | 22 | 3.9% |
| Attempts to collect debt not owed | 21 | 3.7% |
| Trouble during payment process | 21 | 3.7% |
| Fraud or scam | 16 | 2.8% |
| Problem with a company's investigation into an existing problem | 14 | 2.5% |
| Written notification about debt | 13 | 2.3% |
| Took or threatened to take negative or legal action | 12 | 2.1% |
| Closing an account | 11 | 1.9% |
| Problem caused by your funds being low | 9 | 1.6% |
| Problem when making payments | 9 | 1.6% |
| Repossession | 8 | 1.4% |
| Struggling to pay mortgage | 7 | 1.2% |
| Closing your account | 6 | 1.1% |
| Getting a credit card | 6 | 1.1% |
| Struggling to pay your loan | 6 | 1.1% |
| False statements or representation | 5 | 0.9% |
| Fees or interest | 5 | 0.9% |
| Other features, terms, or problems | 5 | 0.9% |
| Other transaction problem | 5 | 0.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 541 | 95.2% |
| In progress | 27 | 4.8% |
States
| State | Complaints | Share |
|---|---|---|
| Washington | 429 | 75.5% |
| California | 31 | 5.5% |
| Oregon | 16 | 2.8% |
| Georgia | 10 | 1.8% |
| Arizona | 9 | 1.6% |
| Florida | 8 | 1.4% |
| New York | 8 | 1.4% |
| North Carolina | 7 | 1.2% |
| Texas | 7 | 1.2% |
| Idaho | 4 | 0.7% |
| Illinois | 4 | 0.7% |
| South Carolina | 4 | 0.7% |
| Ohio | 3 | 0.5% |
| Alaska | 2 | 0.4% |
| Arkansas | 2 | 0.4% |
| Colorado | 2 | 0.4% |
| Iowa | 2 | 0.4% |
| Indiana | 2 | 0.4% |
| Kentucky | 2 | 0.4% |
| Maryland | 2 | 0.4% |
| Nevada | 2 | 0.4% |
| Hawaii | 1 | 0.2% |
| Kansas | 1 | 0.2% |
| Massachusetts | 1 | 0.2% |
| Minnesota | 1 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 6, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| November 5, 2026 | Credit card | Other features, terms, or problems | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Opening an account | In progress | consumerfinance.gov |
| November 4, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 3, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | In progress | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 24, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 23, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | In progress | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Opening an account | In progress | consumerfinance.gov |
| October 21, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 16, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 15, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | In progress | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 7, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 5, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 2, 2026 | Credit card | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| September 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| September 22, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| August 13, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Every company with Debt collection complaints
- Consumer complaints in Washington
- Consumer complaints in California
- Consumer complaints in Oregon
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.