Data / Consumer complaints / Boeing Employees' Credit Union / Credit card
Boeing Employees' Credit Union: 78 CFPB complaints about credit card, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Boeing Employees' Credit Union drew 78 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 13.7% of its 568 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.
The request: Watch Boeing Employees' Credit Union: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 78Complaints, last 3 years
- 13.7%Share of the company's complaints
- 100.0%Responded on time
- 0.0%Closed with relief
- Nov 5, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 38 | 48.7% |
| 12 months to Nov 6, 2025 | 28 | 35.9% |
| 12 months to Nov 6, 2024 | 12 | 15.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Problem with a purchase shown on your statement | 39 | 50% |
| Problem when making payments | 7 | 9% |
| Closing your account | 6 | 7.7% |
| Getting a credit card | 6 | 7.7% |
| Fees or interest | 5 | 6.4% |
| Other features, terms, or problems | 5 | 6.4% |
| Incorrect information on your report | 4 | 5.1% |
| Trouble using your card | 3 | 3.8% |
| Struggling to pay your bill | 2 | 2.6% |
| Problem with fraud alerts or security freezes | 1 | 1.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 74 | 94.9% |
| In progress | 4 | 5.1% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Washington | 58 | 74.4% |
| California | 5 | 6.4% |
| Arizona | 3 | 3.8% |
| Oregon | 3 | 3.8% |
| Florida | 2 | 2.6% |
| Arkansas | 1 | 1.3% |
| Colorado | 1 | 1.3% |
| Georgia | 1 | 1.3% |
| Kansas | 1 | 1.3% |
| North Carolina | 1 | 1.3% |
| Nevada | 1 | 1.3% |
| Texas | 1 | 1.3% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Credit card | Other features, terms, or problems | In progress | consumerfinance.gov |
| November 4, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 16, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 5, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 2, 2026 | Credit card | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| June 13, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| June 12, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Boeing Employees' Credit Union complaints
- Every company with Credit card complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.