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Data / Consumer complaints / Blackhawk Network Holdings Inc.

Blackhawk Network Holdings Inc.: 632 CFPB consumer complaints in the last 3 years

Blackhawk Network Holdings Inc. drew 632 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,413 since 2014. The largest group, 599, was about prepaid card, and the most common issue was “Trouble using the card” with 292. The company responded on time to 95.6% of the complaints, and 0.6% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every prepaid card companyGet prepaid card in California
  • 632Complaints, last 3 years
  • 1,413Complaints, all years
  • 95.6%Responded on time
  • 0.6%Closed with relief
  • 4Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6210
2025249
2024151
2023139
2022119
202189
202064
201961
201849
201779
201682
2015114
20147

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card59994.8%
Credit card172.7%
Money transfer, virtual currency, or money service142.2%
Checking or savings account20.3%

Issues

IssueComplaintsShare
Trouble using the card29246.2%
Problem with a purchase or transfer13321%
Problem getting a card or closing an account11117.6%
Unexpected or other fees609.5%
Trouble using your card81.3%
Fraud or scam40.6%
Problem with a purchase shown on your statement40.6%
Advertising30.5%
Trouble accessing funds in your mobile or digital wallet30.5%
Unauthorized transactions or other transaction problem30.5%
Closing your account20.3%
Managing an account20.3%
Other transaction problem20.3%
Fees or interest10.2%
Other features, terms, or problems10.2%
Other service problem10.2%
Problem when making payments10.2%
Wrong amount charged or received10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation62699.1%
Closed with monetary relief40.6%
In progress20.3%

States

StateComplaintsShare
California9314.7%
Florida447%
New York426.6%
New Jersey365.7%
Texas335.2%
Michigan254%
Ohio254%
Georgia223.5%
Pennsylvania193%
Virginia193%
Washington193%
Colorado182.8%
North Carolina182.8%
Illinois172.7%
Massachusetts172.7%
Kentucky162.5%
Arizona142.2%
Indiana142.2%
Maryland132.1%
Missouri101.6%
Wisconsin101.6%
Connecticut91.4%
Tennessee91.4%
Utah71.1%
Nevada50.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 31, 2026Prepaid cardProblem with a purchase or transferIn progressconsumerfinance.gov
October 28, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 24, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 18, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 11, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 9, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 7, 2026Prepaid cardTrouble using the cardIn progressconsumerfinance.gov
October 7, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 4, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 2, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 2, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 1, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 30, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 30, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 28, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 28, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 25, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 25, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 22, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 22, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 22, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 22, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 20, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 19, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 18, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 18, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 15, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 13, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 12, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 11, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 9, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 8, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 4, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 1, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 1, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 23, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 23, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 19, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 17, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 16, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.