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Data / Consumer complaints / Bank Ozk

Bank Ozk: 154 CFPB consumer complaints in the last 3 years

Bank Ozk drew 154 consumer complaints in the CFPB database in the three years to November 6, 2026, and 305 since 2017. The largest group, 106, was about checking or savings account, and the most common issue was “Managing an account” with 64. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as BANK OZK.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Georgia
  • 154Complaints, last 3 years
  • 305Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 9Products
  • Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 655
202551
202442
202333
202229
202122
202023
201920
201823
20177

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account10668.8%
Mortgage1610.4%
Credit reporting or other personal consumer reports106.5%
Vehicle loan or lease85.2%
Money transfer, virtual currency, or money service53.2%
Payday loan, title loan, personal loan, or advance loan53.2%
Debt collection21.3%
Credit card10.6%
Prepaid card10.6%

Issues

IssueComplaintsShare
Managing an account6441.6%
Opening an account159.7%
Problem with a lender or other company charging your account127.8%
Closing an account106.5%
Trouble during payment process95.8%
Incorrect information on your report74.5%
Managing the loan or lease53.2%
Improper use of your report42.6%
Fraud or scam31.9%
Problem caused by your funds being low31.9%
Repossession31.9%
Applying for a mortgage or refinancing an existing mortgage21.3%
Closing on a mortgage21.3%
Problem with a company's investigation into an existing problem21.3%
Struggling to pay mortgage21.3%
Attempts to collect debt not owed10.6%
Charged fees or interest you didn't expect10.6%
Communication tactics10.6%
Confusing or misleading advertising or marketing10.6%
Other features, terms, or problems10.6%
Other transaction problem10.6%
Problem getting a card or closing an account10.6%
Problem with additional add-on products or services10.6%
Problem with customer service10.6%
Problem with fraud alerts or security freezes10.6%

How the company responded

Company responseComplaintsShare
Closed with explanation154100%

States

StateComplaintsShare
Georgia4529.2%
Arkansas3623.4%
Florida2113.6%
Texas1811.7%
North Carolina117.1%
California31.9%
Alabama21.3%
Arizona21.3%
New York21.3%
Tennessee21.3%
Connecticut10.6%
Illinois10.6%
Indiana10.6%
Michigan10.6%
Missouri10.6%
North Dakota10.6%
Nevada10.6%
Oregon10.6%
Pennsylvania10.6%
Virginia10.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 1, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 20, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 18, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 16, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 3, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 3, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 3, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
July 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 20, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 12, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 29, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 21, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 11, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 19, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
February 17, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
February 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.