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Data / Consumer complaints / B9, Inc.

B9, Inc.: 83 CFPB consumer complaints in the last 3 years

B9, Inc. drew 83 consumer complaints in the CFPB database in the three years to November 6, 2026, and 94 since 2022. The largest group, 54, was about checking or savings account, and the most common issue was “Managing an account” with 38. The company responded on time to 88.0% of the complaints, and 2.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 83Complaints, last 3 years
  • 94Complaints, all years
  • 88.0%Responded on time
  • 2.4%Closed with relief
  • 6Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 639
202529
202414
20239
20223

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account3845.8%
Problem with a lender or other company charging your account1012%
Trouble accessing funds in your mobile or digital wallet56%
Unauthorized transactions or other transaction problem56%
Closing an account33.6%
Confusing or missing disclosures22.4%
Managing, opening, or closing your mobile wallet account22.4%
Problem caused by your funds being low22.4%
Problem getting a card or closing an account22.4%
Problem with a purchase or transfer22.4%
Unexpected or other fees22.4%
Fraud or scam11.2%
Incorrect information on your report11.2%
Issues with repayment11.2%
Other features, terms, or problems11.2%
Other transaction problem11.2%
Problem when making payments11.2%
Problem with a purchase shown on your statement11.2%
Problem with cash advance11.2%
Problem with fraud alerts or security freezes11.2%
Unexpected fees11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation8197.6%
Closed with monetary relief22.4%

States

StateComplaintsShare
California1012%
Connecticut78.4%
Florida78.4%
Georgia56%
Pennsylvania56%
Texas56%
Minnesota44.8%
Ohio44.8%
Oregon44.8%
North Carolina33.6%
New York33.6%
Arizona22.4%
Michigan22.4%
New Jersey22.4%
Nevada22.4%
Tennessee22.4%
Utah22.4%
Alabama11.2%
Arkansas11.2%
Colorado11.2%
Delaware11.2%
Idaho11.2%
Louisiana11.2%
Missouri11.2%
Nebraska11.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 14, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
September 30, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 31, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 26, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 31, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
July 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 13, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
June 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 1, 2026Checking or savings accountProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
May 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 22, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 17, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 8, 2026Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
March 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
February 14, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
February 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 5, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
January 29, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
January 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 31, 2025Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
December 31, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 14, 2025Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 28, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 27, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 26, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 25, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 20, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 17, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 15, 2025Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 28, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.