Data / Consumer complaints / Atlantic Union Bankshares, Inc.
Atlantic Union Bankshares, Inc.: 136 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Atlantic Union Bankshares, Inc. drew 136 consumer complaints in the CFPB database in the three years to November 6, 2026, and 260 since 2018. The largest group, 86, was about checking or savings account, and the most common issue was “Managing an account” with 55. The company responded on time to 100.0% of the complaints, and 13.2% closed with monetary or other relief.
The request: Watch Atlantic Union Bankshares, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 136Complaints, last 3 years
- 260Complaints, all years
- 100.0%Responded on time
- 13.2%Closed with relief
- 8Products
- Oct 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 57 |
| 2025 | 45 |
| 2024 | 30 |
| 2023 | 29 |
| 2022 | 39 |
| 2021 | 15 |
| 2020 | 12 |
| 2019 | 22 |
| 2018 | 11 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 86 | 63.2% |
| Mortgage | 23 | 16.9% |
| Credit reporting or other personal consumer reports | 7 | 5.1% |
| Money transfer, virtual currency, or money service | 6 | 4.4% |
| Credit card | 5 | 3.7% |
| Vehicle loan or lease | 5 | 3.7% |
| Debt collection | 3 | 2.2% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 55 | 40.4% |
| Trouble during payment process | 12 | 8.8% |
| Opening an account | 9 | 6.6% |
| Problem caused by your funds being low | 8 | 5.9% |
| Problem with a lender or other company charging your account | 7 | 5.1% |
| Closing an account | 6 | 4.4% |
| Incorrect information on your report | 5 | 3.7% |
| Struggling to pay mortgage | 4 | 2.9% |
| Applying for a mortgage or refinancing an existing mortgage | 3 | 2.2% |
| Closing on a mortgage | 3 | 2.2% |
| Fraud or scam | 3 | 2.2% |
| Managing the loan or lease | 2 | 1.5% |
| Other transaction problem | 2 | 1.5% |
| Problem with a purchase shown on your statement | 2 | 1.5% |
| Took or threatened to take negative or legal action | 2 | 1.5% |
| Attempts to collect debt not owed | 1 | 0.7% |
| Credit monitoring or identity theft protection services | 1 | 0.7% |
| Fees or interest | 1 | 0.7% |
| Getting a loan or lease | 1 | 0.7% |
| Improper use of your report | 1 | 0.7% |
| Problem when making payments | 1 | 0.7% |
| Problem with a company's investigation into an existing issue | 1 | 0.7% |
| Problem with a company's investigation into an existing problem | 1 | 0.7% |
| Problem with customer service | 1 | 0.7% |
| Problems at the end of the loan or lease | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 118 | 86.8% |
| Closed with monetary relief | 15 | 11% |
| Closed with non-monetary relief | 3 | 2.2% |
States
| State | Complaints | Share |
|---|---|---|
| Virginia | 84 | 61.8% |
| Maryland | 27 | 19.9% |
| North Carolina | 11 | 8.1% |
| South Carolina | 3 | 2.2% |
| Louisiana | 2 | 1.5% |
| West Virginia | 2 | 1.5% |
| California | 1 | 0.7% |
| District of Columbia | 1 | 0.7% |
| Delaware | 1 | 0.7% |
| Massachusetts | 1 | 0.7% |
| Missouri | 1 | 0.7% |
| New York | 1 | 0.7% |
| Texas | 1 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 24, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| August 7, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Checking or savings account | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Checking or savings account | Opening an account | Closed with monetary relief | consumerfinance.gov |
| June 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| May 25, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Vehicle was repossessed or sold the vehicle | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| April 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with monetary relief | consumerfinance.gov |
| March 14, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| March 10, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Checking or savings account | Managing an account | Closed with non-monetary relief | consumerfinance.gov |
| February 21, 2026 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| February 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in Virginia
- Consumer complaints in Maryland
- Consumer complaints in North Carolina
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.