Data / Consumer complaints / Aqua Finance, Inc.
Aqua Finance, Inc.: 697 CFPB consumer complaints in the last 3 years
Aqua Finance, Inc. drew 697 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,055 since 2014. The largest group, 212, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 138. The company responded on time to 100.0% of the complaints, and 4.6% closed with monetary or other relief.
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- 697Complaints, last 3 years
- 1,055Complaints, all years
- 100.0%Responded on time
- 4.6%Closed with relief
- 9Products
- Oct 25, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 290 |
| 2025 | 264 |
| 2024 | 133 |
| 2023 | 74 |
| 2022 | 73 |
| 2021 | 71 |
| 2020 | 37 |
| 2019 | 38 |
| 2018 | 16 |
| 2017 | 23 |
| 2016 | 12 |
| 2015 | 21 |
| 2014 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 212 | 30.4% |
| Credit reporting or other personal consumer reports | 203 | 29.1% |
| Debt collection | 181 | 26% |
| Vehicle loan or lease | 65 | 9.3% |
| Credit card | 20 | 2.9% |
| Mortgage | 10 | 1.4% |
| Debt or credit management | 4 | 0.6% |
| Checking or savings account | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 138 | 19.8% |
| Charged fees or interest you didn't expect | 96 | 13.8% |
| Attempts to collect debt not owed | 61 | 8.8% |
| Took or threatened to take negative or legal action | 47 | 6.7% |
| Improper use of your report | 44 | 6.3% |
| Problem with a company's investigation into an existing problem | 40 | 5.7% |
| Managing the loan or lease | 34 | 4.9% |
| Problem when making payments | 29 | 4.2% |
| Written notification about debt | 27 | 3.9% |
| False statements or representation | 25 | 3.6% |
| Getting the loan | 24 | 3.4% |
| Problem with additional add-on products or services | 20 | 2.9% |
| Communication tactics | 16 | 2.3% |
| Problem with the payoff process at the end of the loan | 16 | 2.3% |
| Getting a loan or lease | 14 | 2% |
| Problems at the end of the loan or lease | 8 | 1.1% |
| Struggling to pay your loan | 7 | 1% |
| Trouble during payment process | 7 | 1% |
| Fees or interest | 6 | 0.9% |
| Getting a line of credit | 5 | 0.7% |
| Repossession | 5 | 0.7% |
| Advertising and marketing, including promotional offers | 3 | 0.4% |
| Electronic communications | 3 | 0.4% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 0.3% |
| Can't contact lender or servicer | 2 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 660 | 94.7% |
| Closed with monetary relief | 16 | 2.3% |
| Closed with non-monetary relief | 16 | 2.3% |
| In progress | 5 | 0.7% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 144 | 20.7% |
| Florida | 115 | 16.5% |
| California | 76 | 10.9% |
| North Carolina | 28 | 4% |
| Georgia | 27 | 3.9% |
| Arizona | 24 | 3.4% |
| New York | 20 | 2.9% |
| Pennsylvania | 20 | 2.9% |
| Illinois | 18 | 2.6% |
| Nevada | 16 | 2.3% |
| New Jersey | 15 | 2.2% |
| Virginia | 14 | 2% |
| Maryland | 12 | 1.7% |
| South Carolina | 12 | 1.7% |
| Tennessee | 12 | 1.7% |
| Michigan | 11 | 1.6% |
| Indiana | 10 | 1.4% |
| Massachusetts | 10 | 1.4% |
| Mississippi | 9 | 1.3% |
| Ohio | 8 | 1.1% |
| Louisiana | 7 | 1% |
| Washington | 7 | 1% |
| Alabama | 6 | 0.9% |
| Kentucky | 6 | 0.9% |
| Oklahoma | 6 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | In progress | consumerfinance.gov |
| October 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | In progress | consumerfinance.gov |
| October 7, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.