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Data / Consumer complaints / Aqua Finance, Inc.

Aqua Finance, Inc.: 697 CFPB consumer complaints in the last 3 years

Aqua Finance, Inc. drew 697 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,055 since 2014. The largest group, 212, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 138. The company responded on time to 100.0% of the complaints, and 4.6% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 697Complaints, last 3 years
  • 1,055Complaints, all years
  • 100.0%Responded on time
  • 4.6%Closed with relief
  • 9Products
  • Oct 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6290
2025264
2024133
202374
202273
202171
202037
201938
201816
201723
201612
201521
20143

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report13819.8%
Charged fees or interest you didn't expect9613.8%
Attempts to collect debt not owed618.8%
Took or threatened to take negative or legal action476.7%
Improper use of your report446.3%
Problem with a company's investigation into an existing problem405.7%
Managing the loan or lease344.9%
Problem when making payments294.2%
Written notification about debt273.9%
False statements or representation253.6%
Getting the loan243.4%
Problem with additional add-on products or services202.9%
Communication tactics162.3%
Problem with the payoff process at the end of the loan162.3%
Getting a loan or lease142%
Problems at the end of the loan or lease81.1%
Struggling to pay your loan71%
Trouble during payment process71%
Fees or interest60.9%
Getting a line of credit50.7%
Repossession50.7%
Advertising and marketing, including promotional offers30.4%
Electronic communications30.4%
Applying for a mortgage or refinancing an existing mortgage20.3%
Can't contact lender or servicer20.3%

How the company responded

Company responseComplaintsShare
Closed with explanation66094.7%
Closed with monetary relief162.3%
Closed with non-monetary relief162.3%
In progress50.7%

States

StateComplaintsShare
Texas14420.7%
Florida11516.5%
California7610.9%
North Carolina284%
Georgia273.9%
Arizona243.4%
New York202.9%
Pennsylvania202.9%
Illinois182.6%
Nevada162.3%
New Jersey152.2%
Virginia142%
Maryland121.7%
South Carolina121.7%
Tennessee121.7%
Michigan111.6%
Indiana101.4%
Massachusetts101.4%
Mississippi91.3%
Ohio81.1%
Louisiana71%
Washington71%
Alabama60.9%
Kentucky60.9%
Oklahoma60.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 15, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 13, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 26, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 25, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 18, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 17, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 12, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 10, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 10, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 8, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 5, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.