Data / Consumer complaints / AmeriHome Mortgage Company, LLC / Mortgage
AmeriHome Mortgage Company, LLC: 543 CFPB complaints about mortgage, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
AmeriHome Mortgage Company, LLC drew 543 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 81.5% of its 666 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 11.4% closed with monetary or other relief.
The request: Watch AmeriHome Mortgage Company, LLC: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 543Complaints, last 3 years
- 81.5%Share of the company's complaints
- 100.0%Responded on time
- 11.4%Closed with relief
- Oct 23, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 297 | 54.7% |
| 12 months to Nov 6, 2025 | 104 | 19.2% |
| 12 months to Nov 6, 2024 | 142 | 26.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 312 | 57.5% |
| Struggling to pay mortgage | 149 | 27.4% |
| Applying for a mortgage or refinancing an existing mortgage | 25 | 4.6% |
| Closing on a mortgage | 25 | 4.6% |
| Incorrect information on your report | 20 | 3.7% |
| Problem with a company's investigation into an existing problem | 9 | 1.7% |
| Improper use of your report | 2 | 0.4% |
| Credit monitoring or identity theft protection services | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 441 | 81.2% |
| Closed with non-monetary relief | 45 | 8.3% |
| In progress | 40 | 7.4% |
| Closed with monetary relief | 17 | 3.1% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 89 | 16.4% |
| Georgia | 60 | 11% |
| Florida | 44 | 8.1% |
| California | 31 | 5.7% |
| Pennsylvania | 28 | 5.2% |
| Michigan | 25 | 4.6% |
| New Jersey | 22 | 4.1% |
| Louisiana | 21 | 3.9% |
| Tennessee | 17 | 3.1% |
| Virginia | 16 | 2.9% |
| Illinois | 15 | 2.8% |
| North Carolina | 15 | 2.8% |
| Arizona | 14 | 2.6% |
| Ohio | 13 | 2.4% |
| Alabama | 11 | 2% |
| Maryland | 11 | 2% |
| Oklahoma | 10 | 1.8% |
| Oregon | 8 | 1.5% |
| Indiana | 7 | 1.3% |
| Missouri | 7 | 1.3% |
| South Carolina | 7 | 1.3% |
| Kentucky | 6 | 1.1% |
| Mississippi | 5 | 0.9% |
| Arkansas | 4 | 0.7% |
| Colorado | 4 | 0.7% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 22, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 21, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 21, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 21, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 20, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 20, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 19, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 18, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 18, 2026 | Mortgage | Incorrect information on your report | In progress | consumerfinance.gov |
| October 16, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 16, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 15, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 14, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 13, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 12, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 12, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 12, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 10, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 8, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 6, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 6, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 6, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 5, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 2, 2026 | Mortgage | Trouble during payment process | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- All AmeriHome Mortgage Company, LLC complaints
- Every company with Mortgage complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.