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Data / Consumer complaints / Waypoint Resource Group, LLC

Waypoint Resource Group, LLC: 1,669 CFPB consumer complaints in the last 3 years

Waypoint Resource Group, LLC drew 1,669 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,711 since 2017. The largest group, 1,324, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 634. The company responded on time to 81.5% of the complaints, and 0.1% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 1,669Complaints, last 3 years
  • 2,711Complaints, all years
  • 81.5%Responded on time
  • 0.1%Closed with relief
  • 5Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,109
2025234
2024293
2023234
202281
2021176
2020157
2019247
2018172
20178

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection1,32479.3%
Credit reporting or other personal consumer reports34120.4%
Debt or credit management20.1%
Checking or savings account10.1%
Mortgage10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed63438%
Took or threatened to take negative or legal action26015.6%
Written notification about debt23013.8%
Incorrect information on your report19111.4%
False statements or representation1237.4%
Problem with a company's investigation into an existing problem855.1%
Improper use of your report613.7%
Communication tactics392.3%
Electronic communications321.9%
Threatened to contact someone or share information improperly60.4%
Credit monitoring or identity theft protection services30.2%
Problem with a company's investigation into an existing issue20.1%
Charged upfront or unexpected fees10.1%
Closing on a mortgage10.1%
Didn't provide services promised10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,66499.7%
Untimely response40.2%
Closed with monetary relief10.1%

States

StateComplaintsShare
Texas42025.2%
California22013.2%
Florida1156.9%
North Carolina975.8%
Georgia835%
Pennsylvania774.6%
Colorado472.8%
Washington442.6%
Illinois422.5%
Maryland422.5%
Minnesota352.1%
Ohio352.1%
Alabama301.8%
New Jersey291.7%
Tennessee291.7%
New York281.7%
Michigan251.5%
Virginia251.5%
Missouri221.3%
Oregon221.3%
South Carolina221.3%
Louisiana211.3%
Arizona191.1%
Nevada140.8%
Wisconsin130.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.