Data / Consumer complaints / Volvo Car Financial Services U.S., LLC
Volvo Car Financial Services U.S., LLC: 269 CFPB consumer complaints in the last 3 years
Volvo Car Financial Services U.S., LLC drew 269 consumer complaints in the CFPB database in the three years to November 6, 2026, and 428 since 2018. The largest group, 141, was about vehicle loan or lease, and the most common issue was “Incorrect information on your report” with 67. The company responded on time to 98.9% of the complaints, and 0.0% closed with monetary or other relief.
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- 269Complaints, last 3 years
- 428Complaints, all years
- 98.9%Responded on time
- 0.0%Closed with relief
- 4Products
- Oct 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 92 |
| 2025 | 123 |
| 2024 | 49 |
| 2023 | 52 |
| 2022 | 26 |
| 2021 | 40 |
| 2020 | 27 |
| 2019 | 16 |
| 2018 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Vehicle loan or lease | 141 | 52.4% |
| Credit reporting or other personal consumer reports | 110 | 40.9% |
| Debt collection | 16 | 5.9% |
| Money transfer, virtual currency, or money service | 2 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 67 | 24.9% |
| Problems at the end of the loan or lease | 45 | 16.7% |
| Managing the loan or lease | 39 | 14.5% |
| Problem with a company's investigation into an existing problem | 35 | 13% |
| Improper use of your report | 30 | 11.2% |
| Repossession | 22 | 8.2% |
| Getting a loan or lease | 12 | 4.5% |
| Attempts to collect debt not owed | 7 | 2.6% |
| Took or threatened to take negative or legal action | 4 | 1.5% |
| False statements or representation | 3 | 1.1% |
| Money was not available when promised | 2 | 0.7% |
| Communication tactics | 1 | 0.4% |
| Credit monitoring or identity theft protection services | 1 | 0.4% |
| Written notification about debt | 1 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 268 | 99.6% |
| In progress | 1 | 0.4% |
States
| State | Complaints | Share |
|---|---|---|
| California | 46 | 17.1% |
| New York | 43 | 16% |
| Texas | 41 | 15.2% |
| Florida | 28 | 10.4% |
| New Jersey | 14 | 5.2% |
| Georgia | 13 | 4.8% |
| Arizona | 11 | 4.1% |
| Connecticut | 8 | 3% |
| Illinois | 8 | 3% |
| Massachusetts | 8 | 3% |
| Ohio | 5 | 1.9% |
| Pennsylvania | 5 | 1.9% |
| Washington | 5 | 1.9% |
| Virginia | 4 | 1.5% |
| Colorado | 3 | 1.1% |
| Maryland | 3 | 1.1% |
| Michigan | 3 | 1.1% |
| North Carolina | 3 | 1.1% |
| Nevada | 3 | 1.1% |
| Tennessee | 3 | 1.1% |
| Wisconsin | 3 | 1.1% |
| Kentucky | 2 | 0.7% |
| Oregon | 2 | 0.7% |
| Iowa | 1 | 0.4% |
| Idaho | 1 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 6, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Vehicle loan or lease | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| June 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Vehicle loan or lease complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in California
- Consumer complaints in New York
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.