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Data / Consumer complaints / Terrill Outsourcing Group

Terrill Outsourcing Group: 42 CFPB consumer complaints in the last 3 years

Terrill Outsourcing Group drew 42 consumer complaints in the CFPB database in the three years to November 6, 2026, and 177 since 2014. The largest group, 35, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 10. The company responded on time to 97.6% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in California
  • 42Complaints, last 3 years
  • 177Complaints, all years
  • 97.6%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Mar 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 62
202523
202414
202331
202223
202113
202015
201919
201814
20174
20163
20158
20148

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection3583.3%
Credit reporting or other personal consumer reports614.3%
Payday loan, title loan, personal loan, or advance loan12.4%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1023.8%
Written notification about debt819%
Communication tactics716.7%
Incorrect information on your report49.5%
Electronic communications37.1%
False statements or representation37.1%
Threatened to contact someone or share information improperly37.1%
Improper use of your report24.8%
Issues with repayment12.4%
Took or threatened to take negative or legal action12.4%

How the company responded

Company responseComplaintsShare
Closed with explanation42100%

States

StateComplaintsShare
California819%
Texas511.9%
Florida49.5%
Illinois49.5%
Georgia37.1%
Tennessee37.1%
Hawaii24.8%
New Jersey24.8%
New York24.8%
Delaware12.4%
Massachusetts12.4%
Maryland12.4%
Ohio12.4%
Oregon12.4%
Pennsylvania12.4%
Puerto Rico12.4%
Washington12.4%
Wisconsin12.4%

Latest 42 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 24, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
February 23, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
December 6, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
November 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 12, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 19, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 18, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 12, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 6, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 30, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 17, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 17, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 14, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 1, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 29, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
March 23, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 16, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
March 10, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 7, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
January 15, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
December 30, 2024Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
December 17, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 1, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 24, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 16, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 8, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 26, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 7, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 7, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 31, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 28, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 1, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 19, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 30, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
December 23, 2023Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 19, 2023Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
December 1, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.