Data / Consumer complaints / Southern Management Systems Inc.
Southern Management Systems Inc.: 444 CFPB consumer complaints in the last 3 years
Southern Management Systems Inc. drew 444 consumer complaints in the CFPB database in the three years to November 6, 2026, and 897 since 2013. The largest group, 355, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 135. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 444Complaints, last 3 years
- 897Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 3Products
- Nov 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 158 |
| 2025 | 177 |
| 2024 | 98 |
| 2023 | 61 |
| 2022 | 69 |
| 2021 | 54 |
| 2020 | 52 |
| 2019 | 44 |
| 2018 | 39 |
| 2017 | 38 |
| 2016 | 26 |
| 2015 | 44 |
| 2014 | 31 |
| 2013 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 355 | 80% |
| Credit reporting or other personal consumer reports | 87 | 19.6% |
| Debt or credit management | 2 | 0.5% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 135 | 30.4% |
| False statements or representation | 78 | 17.6% |
| Written notification about debt | 64 | 14.4% |
| Took or threatened to take negative or legal action | 62 | 14% |
| Incorrect information on your report | 44 | 9.9% |
| Improper use of your report | 28 | 6.3% |
| Problem with a company's investigation into an existing problem | 13 | 2.9% |
| Communication tactics | 11 | 2.5% |
| Electronic communications | 3 | 0.7% |
| Threatened to contact someone or share information improperly | 2 | 0.5% |
| Identity theft protection or other monitoring services | 1 | 0.2% |
| Problem with a company's investigation into an existing issue | 1 | 0.2% |
| Problem with customer service | 1 | 0.2% |
| Unauthorized withdrawals or charges | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 444 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 143 | 32.2% |
| Florida | 136 | 30.6% |
| Georgia | 28 | 6.3% |
| North Carolina | 15 | 3.4% |
| Illinois | 14 | 3.2% |
| Alabama | 13 | 2.9% |
| California | 12 | 2.7% |
| Maryland | 9 | 2% |
| South Carolina | 9 | 2% |
| Louisiana | 8 | 1.8% |
| Arkansas | 7 | 1.6% |
| New York | 6 | 1.4% |
| Ohio | 5 | 1.1% |
| Tennessee | 5 | 1.1% |
| Virginia | 5 | 1.1% |
| Washington | 5 | 1.1% |
| Michigan | 4 | 0.9% |
| Minnesota | 3 | 0.7% |
| Pennsylvania | 3 | 0.7% |
| Arizona | 2 | 0.5% |
| Indiana | 2 | 0.5% |
| Mississippi | 2 | 0.5% |
| New Jersey | 2 | 0.5% |
| U.S. Virgin Islands | 2 | 0.5% |
| Kentucky | 1 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 3, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Texas
- Consumer complaints in Florida
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.