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Data / Consumer complaints / Solar Mosaic LLC

Solar Mosaic LLC: 832 CFPB consumer complaints in the last 3 years

Solar Mosaic LLC drew 832 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,026 since 2019. The largest group, 445, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 104. The company responded on time to 66.5% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 832Complaints, last 3 years
  • 1,026Complaints, all years
  • 66.5%Responded on time
  • 0.0%Closed with relief
  • 9Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6335
2025291
2024186
2023130
202241
202124
202013
20196

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report10412.5%
Charged fees or interest you didn't expect10212.3%
Problem with additional add-on products or services9010.8%
Getting the loan8710.5%
Attempts to collect debt not owed738.8%
Problem when making payments576.9%
Trouble during payment process445.3%
Problem with the payoff process at the end of the loan414.9%
Problem with a company's investigation into an existing problem394.7%
False statements or representation303.6%
Struggling to pay your loan303.6%
Took or threatened to take negative or legal action242.9%
Closing on a mortgage212.5%
Written notification about debt182.2%
Improper use of your report121.4%
Communication tactics111.3%
Credit monitoring or identity theft protection services70.8%
Applying for a mortgage or refinancing an existing mortgage60.7%
Struggling to pay mortgage60.7%
Managing an account30.4%
Confusing or misleading advertising or marketing20.2%
Didn't provide services promised20.2%
Electronic communications20.2%
Fraud or scam20.2%
Getting a line of credit20.2%

How the company responded

Company responseComplaintsShare
Closed with explanation832100%

States

StateComplaintsShare
California17721.3%
Texas14116.9%
Florida11714.1%
New York526.2%
Georgia414.9%
Arizona263.1%
Virginia263.1%
Washington192.3%
Colorado161.9%
North Carolina161.9%
Maryland141.7%
Connecticut131.6%
New Jersey131.6%
South Carolina131.6%
New Mexico111.3%
Pennsylvania111.3%
Arkansas91.1%
Ohio91.1%
Oregon91.1%
Idaho81%
Missouri81%
Utah81%
Illinois70.8%
Michigan70.8%
Massachusetts60.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 11, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 3, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 20, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 20, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 12, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 31, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 26, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
August 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 19, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 12, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 7, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 2, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 1, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
July 30, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.