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Data / Consumer complaints / Sentry Recovery and Collections, Inc.

Sentry Recovery and Collections, Inc.: 360 CFPB consumer complaints in the last 3 years

Sentry Recovery and Collections, Inc. drew 360 consumer complaints in the CFPB database in the three years to November 6, 2026, and 530 since 2013. The largest group, 282, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 155. The company responded on time to 90.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Nevada
  • 360Complaints, last 3 years
  • 530Complaints, all years
  • 90.3%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6203
2025110
202441
202336
202223
202120
202019
201911
201814
20179
20169
201516
201414
20135

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection28278.3%
Credit reporting or other personal consumer reports7821.7%

Issues

IssueComplaintsShare
Attempts to collect debt not owed15543.1%
Written notification about debt4612.8%
Incorrect information on your report4412.2%
False statements or representation4311.9%
Took or threatened to take negative or legal action318.6%
Improper use of your report174.7%
Problem with a company's investigation into an existing problem154.2%
Communication tactics61.7%
Identity theft protection or other monitoring services10.3%
Problem with a company's investigation into an existing issue10.3%
Threatened to contact someone or share information improperly10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation35899.4%
In progress20.6%

States

StateComplaintsShare
Nevada19654.4%
California7220%
Texas174.7%
Arizona82.2%
Florida82.2%
Illinois82.2%
Georgia61.7%
North Carolina41.1%
New York41.1%
Missouri30.8%
New Jersey30.8%
Pennsylvania30.8%
Washington30.8%
Indiana20.6%
Minnesota20.6%
Ohio20.6%
Oklahoma20.6%
South Carolina20.6%
Virginia20.6%
Wisconsin20.6%
Connecticut10.3%
Idaho10.3%
Massachusetts10.3%
Michigan10.3%
North Dakota10.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 1, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 6, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 4, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 28, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.