Data / Consumer complaints / R.T.R. Financial Services, Inc. / Debt collection
R.T.R. Financial Services, Inc.: 56 CFPB complaints about debt collection, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
R.T.R. Financial Services, Inc. drew 56 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 98.2% of its 57 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.
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- 56Complaints, last 3 years
- 98.2%Share of the company's complaints
- 100.0%Responded on time
- 0.0%Closed with relief
- Oct 26, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 20 | 35.7% |
| 12 months to Nov 6, 2025 | 23 | 41.1% |
| 12 months to Nov 6, 2024 | 13 | 23.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 28 | 50% |
| Written notification about debt | 11 | 19.6% |
| Communication tactics | 7 | 12.5% |
| False statements or representation | 7 | 12.5% |
| Electronic communications | 1 | 1.8% |
| Threatened to contact someone or share information improperly | 1 | 1.8% |
| Took or threatened to take negative or legal action | 1 | 1.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 56 | 100% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| New York | 23 | 41.1% |
| Florida | 17 | 30.4% |
| Texas | 5 | 8.9% |
| Georgia | 2 | 3.6% |
| New Jersey | 2 | 3.6% |
| Alabama | 1 | 1.8% |
| Kentucky | 1 | 1.8% |
| Maryland | 1 | 1.8% |
| Nevada | 1 | 1.8% |
| South Carolina | 1 | 1.8% |
| Tennessee | 1 | 1.8% |
| Virginia | 1 | 1.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 1, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 27, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 14, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 8, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 2, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 31, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 18, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All R.T.R. Financial Services, Inc. complaints
- Every company with Debt collection complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.