Data / Consumer complaints / R.T.R. Financial Services, Inc.
R.T.R. Financial Services, Inc.: 57 CFPB consumer complaints in the last 3 years
R.T.R. Financial Services, Inc. drew 57 consumer complaints in the CFPB database in the three years to November 6, 2026, and 94 since 2018. The largest group, 56, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 28. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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- 57Complaints, last 3 years
- 94Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 2Products
- Oct 26, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 15 |
| 2025 | 27 |
| 2024 | 14 |
| 2023 | 16 |
| 2022 | 6 |
| 2021 | 4 |
| 2020 | 2 |
| 2019 | 8 |
| 2018 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 56 | 98.2% |
| Credit reporting or other personal consumer reports | 1 | 1.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 28 | 49.1% |
| Written notification about debt | 11 | 19.3% |
| Communication tactics | 7 | 12.3% |
| False statements or representation | 7 | 12.3% |
| Electronic communications | 1 | 1.8% |
| Problem with a company's investigation into an existing problem | 1 | 1.8% |
| Threatened to contact someone or share information improperly | 1 | 1.8% |
| Took or threatened to take negative or legal action | 1 | 1.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 57 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| New York | 23 | 40.4% |
| Florida | 18 | 31.6% |
| Texas | 5 | 8.8% |
| Georgia | 2 | 3.5% |
| New Jersey | 2 | 3.5% |
| Alabama | 1 | 1.8% |
| Kentucky | 1 | 1.8% |
| Maryland | 1 | 1.8% |
| Nevada | 1 | 1.8% |
| South Carolina | 1 | 1.8% |
| Tennessee | 1 | 1.8% |
| Virginia | 1 | 1.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 1, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 27, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 14, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 8, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 2, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 31, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 18, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 6, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 25, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 31, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 12, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 8, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 2, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 14, 2025 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| June 6, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 6, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 16, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| April 28, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 15, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 23, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 10, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| January 9, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 21, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 12, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 5, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 25, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 27, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 9, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 5, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 29, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in New York
- Consumer complaints in Florida
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.