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Data / Consumer complaints / Professional Credit Management, Inc / Debt collection

Professional Credit Management, Inc: 104 CFPB complaints about debt collection, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Professional Credit Management, Inc drew 104 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 78.2% of its 133 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 100.0% of them, and 23.1% closed with monetary or other relief.

The request: Watch Professional Credit Management, Inc: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 104Complaints, last 3 years
  • 78.2%Share of the company's complaints
  • 100.0%Responded on time
  • 23.1%Closed with relief
  • Oct 10, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264644.2%
12 months to Nov 6, 20253836.5%
12 months to Nov 6, 20242019.2%

Issues

IssueComplaintsShare
Attempts to collect debt not owed4038.5%
Written notification about debt3533.7%
False statements or representation1514.4%
Took or threatened to take negative or legal action109.6%
Communication tactics32.9%
Electronic communications11%

How the company responded

Company responseComplaintsShare
Closed with explanation8076.9%
Closed with non-monetary relief2423.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Arkansas5250%
Tennessee3331.7%
Mississippi43.8%
Louisiana32.9%
Missouri32.9%
Texas32.9%
California21.9%
Illinois21.9%
Florida11%
Kansas11%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
August 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 1, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
May 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.