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Data / Consumer complaints / Professional Credit Management, Inc

Professional Credit Management, Inc: 133 CFPB consumer complaints in the last 3 years

Professional Credit Management, Inc drew 133 consumer complaints in the CFPB database in the three years to November 6, 2026, and 409 since 2014. The largest group, 104, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 40. The company responded on time to 99.2% of the complaints, and 20.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 133Complaints, last 3 years
  • 409Complaints, all years
  • 99.2%Responded on time
  • 20.3%Closed with relief
  • 2Products
  • Oct 10, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 644
202556
202433
202335
202238
202173
202041
201918
201814
201729
20163
201513
201412

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection10478.2%
Credit reporting or other personal consumer reports2921.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed4030.1%
Written notification about debt3526.3%
False statements or representation1511.3%
Incorrect information on your report129%
Problem with a company's investigation into an existing problem118.3%
Took or threatened to take negative or legal action107.5%
Improper use of your report64.5%
Communication tactics32.3%
Electronic communications10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation10679.7%
Closed with non-monetary relief2720.3%

States

StateComplaintsShare
Arkansas6750.4%
Tennessee4231.6%
Mississippi64.5%
Missouri43%
Texas43%
Louisiana32.3%
California21.5%
Florida21.5%
Illinois21.5%
Kansas10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
August 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 1, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 9, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
May 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 27, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
February 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 23, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 19, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
December 14, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 2, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 2, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 2, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.