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Data / Consumer complaints / NEXA Mortgage, LLC

NEXA Mortgage, LLC: 62 CFPB consumer complaints in the last 3 years

NEXA Mortgage, LLC drew 62 consumer complaints in the CFPB database in the three years to November 6, 2026, and 101 since 2020. The largest group, 51, was about mortgage, and the most common issue was “Closing on a mortgage” with 25. The company responded on time to 71.0% of the complaints, and 3.2% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 62Complaints, last 3 years
  • 101Complaints, all years
  • 71.0%Responded on time
  • 3.2%Closed with relief
  • 3Products
  • Oct 13, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 626
202521
202414
20239
202215
202114
20202

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage5182.3%
Credit reporting or other personal consumer reports711.3%
Debt collection46.5%

Issues

IssueComplaintsShare
Closing on a mortgage2540.3%
Applying for a mortgage or refinancing an existing mortgage1930.6%
Improper use of your report812.9%
Trouble during payment process69.7%
Attempts to collect debt not owed34.8%
Threatened to contact someone or share information improperly11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation5182.3%
Untimely response914.5%
Closed with monetary relief23.2%

States

StateComplaintsShare
Florida1422.6%
Texas914.5%
California711.3%
Washington46.5%
Georgia34.8%
North Carolina34.8%
South Carolina34.8%
Arkansas23.2%
New York23.2%
Ohio23.2%
Utah23.2%
Colorado11.6%
District of Columbia11.6%
Hawaii11.6%
Indiana11.6%
Kansas11.6%
Louisiana11.6%
Massachusetts11.6%
Minnesota11.6%
Pennsylvania11.6%
Tennessee11.6%
Virginia11.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 13, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 1, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
July 22, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
July 22, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
July 16, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
June 12, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
June 2, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
May 12, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 1, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 1, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 17, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 28, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 23, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 28, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 24, 2025MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
October 21, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 29, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 2, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 16, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 9, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 9, 2025MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
June 28, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 17, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 13, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 11, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 20, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 10, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 3, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 14, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 10, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 6, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 4, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 31, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 28, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 14, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 11, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.