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Data / Consumer complaints / NEXA Mortgage, LLC / Mortgage

NEXA Mortgage, LLC: 51 CFPB complaints about mortgage, last 3 years

NEXA Mortgage, LLC drew 51 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 82.3% of its 62 complaints in that time. The most common issue was “Closing on a mortgage”. The company responded on time to 70.6% of them, and 3.9% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 51Complaints, last 3 years
  • 82.3%Share of the company's complaints
  • 70.6%Responded on time
  • 3.9%Closed with relief
  • Oct 13, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262447.1%
12 months to Nov 6, 20251835.3%
12 months to Nov 6, 2024917.6%

Issues

IssueComplaintsShare
Closing on a mortgage2549%
Applying for a mortgage or refinancing an existing mortgage1937.3%
Trouble during payment process611.8%
Improper use of your report12%

How the company responded

Company responseComplaintsShare
Closed with explanation4282.4%
Untimely response713.7%
Closed with monetary relief23.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida1427.5%
California59.8%
Texas59.8%
Georgia35.9%
South Carolina35.9%
Washington35.9%
Arkansas23.9%
North Carolina23.9%
Ohio23.9%
Utah23.9%
Colorado12%
District of Columbia12%
Hawaii12%
Indiana12%
Kansas12%
Louisiana12%
Massachusetts12%
New York12%
Tennessee12%
Virginia12%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 13, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processUntimely responseconsumerfinance.gov
September 1, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
July 22, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
July 22, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
June 12, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
June 2, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
May 12, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 1, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 1, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 17, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 28, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 23, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 28, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 24, 2025MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.