Data / Consumer complaints / Money Source, Inc., the
Money Source, Inc., the: 41 CFPB consumer complaints in the last 3 years
Money Source, Inc., the drew 41 consumer complaints in the CFPB database in the three years to November 6, 2026, and 920 since 2015. The largest group, 32, was about mortgage, and the most common issue was “Trouble during payment process” with 20. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as MONEY SOURCE, INC., THE.
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- 41Complaints, last 3 years
- 920Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 3Products
- Aug 25, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 9 |
| 2025 | 9 |
| 2024 | 19 |
| 2023 | 73 |
| 2022 | 170 |
| 2021 | 227 |
| 2020 | 175 |
| 2019 | 91 |
| 2018 | 60 |
| 2017 | 48 |
| 2016 | 34 |
| 2015 | 5 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Mortgage | 32 | 78% |
| Credit reporting or other personal consumer reports | 8 | 19.5% |
| Debt or credit management | 1 | 2.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 20 | 48.8% |
| Struggling to pay mortgage | 9 | 22% |
| Incorrect information on your report | 6 | 14.6% |
| Problem with a company's investigation into an existing problem | 2 | 4.9% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 2.4% |
| Closing on a mortgage | 1 | 2.4% |
| Didn't provide services promised | 1 | 2.4% |
| Improper use of your report | 1 | 2.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 41 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Maryland | 5 | 12.2% |
| California | 3 | 7.3% |
| Colorado | 3 | 7.3% |
| New York | 3 | 7.3% |
| Delaware | 2 | 4.9% |
| Florida | 2 | 4.9% |
| Minnesota | 2 | 4.9% |
| Missouri | 2 | 4.9% |
| Tennessee | 2 | 4.9% |
| Texas | 2 | 4.9% |
| West Virginia | 2 | 4.9% |
| Alabama | 1 | 2.4% |
| Arizona | 1 | 2.4% |
| Connecticut | 1 | 2.4% |
| Georgia | 1 | 2.4% |
| Iowa | 1 | 2.4% |
| Indiana | 1 | 2.4% |
| Kentucky | 1 | 2.4% |
| Louisiana | 1 | 2.4% |
| Nebraska | 1 | 2.4% |
| Oregon | 1 | 2.4% |
| Pennsylvania | 1 | 2.4% |
| Utah | 1 | 2.4% |
| Washington | 1 | 2.4% |
Latest 41 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| August 25, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 29, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 22, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 24, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 23, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 1, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 13, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 12, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 6, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 2, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 26, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| November 25, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 7, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 3, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 22, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 18, 2024 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| July 12, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 8, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 28, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 28, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 19, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| April 3, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 1, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 18, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 4, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| January 31, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 28, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 26, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 11, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 14, 2023 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 13, 2023 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| November 17, 2023 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| November 14, 2023 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Maryland
- Consumer complaints in New York
- Consumer complaints in California
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.