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Data / Consumer complaints / Money Source, Inc., the

Money Source, Inc., the: 41 CFPB consumer complaints in the last 3 years

Money Source, Inc., the drew 41 consumer complaints in the CFPB database in the three years to November 6, 2026, and 920 since 2015. The largest group, 32, was about mortgage, and the most common issue was “Trouble during payment process” with 20. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as MONEY SOURCE, INC., THE.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 41Complaints, last 3 years
  • 920Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Aug 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 69
20259
202419
202373
2022170
2021227
2020175
201991
201860
201748
201634
20155

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Trouble during payment process2048.8%
Struggling to pay mortgage922%
Incorrect information on your report614.6%
Problem with a company's investigation into an existing problem24.9%
Applying for a mortgage or refinancing an existing mortgage12.4%
Closing on a mortgage12.4%
Didn't provide services promised12.4%
Improper use of your report12.4%

How the company responded

Company responseComplaintsShare
Closed with explanation41100%

States

StateComplaintsShare
Maryland512.2%
California37.3%
Colorado37.3%
New York37.3%
Delaware24.9%
Florida24.9%
Minnesota24.9%
Missouri24.9%
Tennessee24.9%
Texas24.9%
West Virginia24.9%
Alabama12.4%
Arizona12.4%
Connecticut12.4%
Georgia12.4%
Iowa12.4%
Indiana12.4%
Kentucky12.4%
Louisiana12.4%
Nebraska12.4%
Oregon12.4%
Pennsylvania12.4%
Utah12.4%
Washington12.4%

Latest 41 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 25, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 1, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 23, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 29, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 22, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 24, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 23, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 1, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 13, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 12, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 6, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 2, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 25, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 7, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 3, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 18, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 12, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 8, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 28, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 28, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 19, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 3, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 18, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 4, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 31, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 28, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 11, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 14, 2023MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 13, 2023MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 17, 2023Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 14, 2023MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.