Data / Consumer complaints / Lela Mae Portfolio Management Group / Debt collection
Lela Mae Portfolio Management Group: 34 CFPB complaints about debt collection, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Lela Mae Portfolio Management Group drew 34 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 97.1% of its 35 complaints in that time. The most common issue was “Communication tactics”. The company responded on time to 82.4% of them, and 0.0% closed with monetary or other relief.
The request: Watch Lela Mae Portfolio Management Group: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 34Complaints, last 3 years
- 97.1%Share of the company's complaints
- 82.4%Responded on time
- 0.0%Closed with relief
- Oct 30, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 14 | 41.2% |
| 12 months to Nov 6, 2025 | 15 | 44.1% |
| 12 months to Nov 6, 2024 | 5 | 14.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Communication tactics | 8 | 23.5% |
| Attempts to collect debt not owed | 7 | 20.6% |
| Electronic communications | 7 | 20.6% |
| Took or threatened to take negative or legal action | 5 | 14.7% |
| Threatened to contact someone or share information improperly | 3 | 8.8% |
| Written notification about debt | 3 | 8.8% |
| False statements or representation | 1 | 2.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 34 | 100% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 12 | 35.3% |
| Texas | 4 | 11.8% |
| Wisconsin | 3 | 8.8% |
| Indiana | 2 | 5.9% |
| Ohio | 2 | 5.9% |
| Virginia | 2 | 5.9% |
| Florida | 1 | 2.9% |
| Iowa | 1 | 2.9% |
| Massachusetts | 1 | 2.9% |
| Michigan | 1 | 2.9% |
| Nebraska | 1 | 2.9% |
| New Jersey | 1 | 2.9% |
| South Carolina | 1 | 2.9% |
| Tennessee | 1 | 2.9% |
| Washington | 1 | 2.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| March 6, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| February 28, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| February 26, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| January 18, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| December 16, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| December 3, 2025 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| November 24, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| November 18, 2025 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| October 24, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| August 22, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 13, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 1, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 21, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 29, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| June 6, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 5, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 3, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 21, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 17, 2025 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Lela Mae Portfolio Management Group complaints
- Every company with Debt collection complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.