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Data / Consumer complaints / Independent Bank Corp. / Checking or savings account

Independent Bank Corp.: 43 CFPB complaints about checking or savings account, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Independent Bank Corp. drew 43 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 78.2% of its 55 complaints in that time. The most common issue was “Managing an account”. The company responded on time to 100.0% of them, and 9.3% closed with monetary or other relief.

The request: Watch Independent Bank Corp.: each new CFPB complaint about checking or savings account by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet checking or savings account in Massachusetts

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 43Complaints, last 3 years
  • 78.2%Share of the company's complaints
  • 100.0%Responded on time
  • 9.3%Closed with relief
  • Sep 14, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261944.2%
12 months to Nov 6, 20251330.2%
12 months to Nov 6, 20241125.6%

Issues

IssueComplaintsShare
Managing an account2660.5%
Problem caused by your funds being low1023.3%
Problem with a lender or other company charging your account49.3%
Closing an account37%

How the company responded

Company responseComplaintsShare
Closed with explanation3990.7%
Closed with non-monetary relief37%
Closed with monetary relief12.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Massachusetts3683.7%
New Hampshire24.7%
Rhode Island24.7%
Florida12.3%
Texas12.3%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 14, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 17, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 30, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 31, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
February 25, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 28, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 31, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 17, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 2, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 9, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 25, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 17, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 20, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.