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Data / Consumer complaints / Independent Bank Corp.

Independent Bank Corp.: 55 CFPB consumer complaints in the last 3 years

Independent Bank Corp. drew 55 consumer complaints in the CFPB database in the three years to November 6, 2026, and 106 since 2020. The largest group, 43, was about checking or savings account, and the most common issue was “Managing an account” with 26. The company responded on time to 100.0% of the complaints, and 7.3% closed with monetary or other relief. The CFPB records the company as INDEPENDENT BANK CORP..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 55Complaints, last 3 years
  • 106Complaints, all years
  • 100.0%Responded on time
  • 7.3%Closed with relief
  • 7Products
  • Sep 14, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 618
202522
202413
202315
202221
20219
20208

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account2647.3%
Problem caused by your funds being low1018.2%
Problem with a lender or other company charging your account47.3%
Closing an account35.5%
Fraud or scam35.5%
Improper use of your report23.6%
Trouble during payment process23.6%
Getting a line of credit11.8%
Incorrect information on your report11.8%
Problem with a purchase shown on your statement11.8%
Repossession11.8%
Struggling to pay your loan11.8%

How the company responded

Company responseComplaintsShare
Closed with explanation5192.7%
Closed with non-monetary relief35.5%
Closed with monetary relief11.8%

States

StateComplaintsShare
Massachusetts4378.2%
New Hampshire35.5%
Rhode Island35.5%
Oklahoma23.6%
Florida11.8%
South Carolina11.8%
Texas11.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 14, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 17, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
May 28, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 30, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 31, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
February 25, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 28, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 31, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 17, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2025Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 5, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 3, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 2, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 18, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 9, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 25, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 23, 2025Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 18, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 17, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 5, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 20, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
May 28, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
May 5, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 16, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 24, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 7, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 5, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 18, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 18, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 25, 2024Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
September 13, 2024Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
September 5, 2024Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
August 26, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 6, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 11, 2024Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
May 26, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 10, 2024Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.