Skip to the page
Get started free

Data / Consumer complaints / HW Holding, Inc

HW Holding, Inc: 5,245 CFPB consumer complaints in the last 3 years

HW Holding, Inc drew 5,245 consumer complaints in the CFPB database in the three years to November 6, 2026, and 9,352 since 2013. The largest group, 4,188, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 1,855. The company responded on time to 99.9% of the complaints, and 32.7% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Texas
  • 5,245Complaints, last 3 years
  • 9,352Complaints, all years
  • 99.9%Responded on time
  • 32.7%Closed with relief
  • 7Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,798
20252,094
20241,229
2023813
2022513
2021498
2020450
2019365
2018451
2017408
2016255
2015228
2014194
201356

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection4,18879.8%
Credit reporting or other personal consumer reports1,03219.7%
Debt or credit management150.3%
Credit card40.1%
Vehicle loan or lease30.1%
Checking or savings account20.1%
Payday loan, title loan, personal loan, or advance loan10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1,85535.4%
False statements or representation82415.7%
Written notification about debt67212.8%
Incorrect information on your report56910.8%
Took or threatened to take negative or legal action55110.5%
Improper use of your report2805.3%
Problem with a company's investigation into an existing problem1603.1%
Communication tactics1502.9%
Electronic communications871.7%
Threatened to contact someone or share information improperly490.9%
Problem with a company's investigation into an existing issue200.4%
Didn't provide services promised60.1%
Identity theft protection or other monitoring services60.1%
Confusing or misleading advertising or marketing30.1%
Confusing or missing disclosures20.1%
Credit monitoring or identity theft protection services20.1%
Problem with a purchase shown on your statement20.1%
Problem with customer service20.1%
Charged upfront or unexpected fees10.1%
Getting a loan or lease10.1%
Managing the loan or lease10.1%
Problem with a lender or other company charging your account10.1%
Unauthorized withdrawals or charges10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3,52567.2%
Closed with non-monetary relief1,71632.7%
In progress30.1%
Closed with monetary relief10.1%

States

StateComplaintsShare
Texas87016.6%
Florida64512.3%
Georgia5039.6%
California3196.1%
North Carolina2965.6%
Illinois2444.7%
Maryland1723.3%
Alabama1653.1%
Ohio1583%
South Carolina1462.8%
Louisiana1372.6%
New York1332.5%
Pennsylvania1152.2%
Virginia1062%
Michigan941.8%
Tennessee911.7%
Mississippi851.6%
Minnesota781.5%
Arizona741.4%
Missouri731.4%
New Jersey671.3%
Washington661.3%
Indiana651.2%
Colorado621.2%
Arkansas571.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 1, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
October 31, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.