Data / Consumer complaints / Hanwha QCells USA Corp
Hanwha QCells USA Corp: 150 CFPB consumer complaints in the last 3 years
Hanwha QCells USA Corp drew 150 consumer complaints in the CFPB database in the three years to November 6, 2026, and 151 since 2023. The largest group, 99, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Getting the loan” with 33. The company responded on time to 100.0% of the complaints, and 2.0% closed with monetary or other relief.
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- 150Complaints, last 3 years
- 151Complaints, all years
- 100.0%Responded on time
- 2.0%Closed with relief
- 8Products
- Oct 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 96 |
| 2025 | 42 |
| 2024 | 12 |
| 2023 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
Issues
| Issue | Complaints | Share |
|---|---|---|
| Getting the loan | 33 | 22% |
| Charged fees or interest you didn't expect | 21 | 14% |
| Problem when making payments | 17 | 11.3% |
| Problem with additional add-on products or services | 15 | 10% |
| Incorrect information on your report | 8 | 5.3% |
| Attempts to collect debt not owed | 7 | 4.7% |
| Struggling to pay your loan | 6 | 4% |
| Improper use of your report | 5 | 3.3% |
| Took or threatened to take negative or legal action | 5 | 3.3% |
| Written notification about debt | 5 | 3.3% |
| False statements or representation | 4 | 2.7% |
| Fraud or scam | 3 | 2% |
| Problem with a company's investigation into an existing problem | 3 | 2% |
| Problem with the payoff process at the end of the loan | 3 | 2% |
| Trouble during payment process | 3 | 2% |
| Problem with a lender or other company charging your account | 2 | 1.3% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 0.7% |
| Can't contact lender or servicer | 1 | 0.7% |
| Closing on a mortgage | 1 | 0.7% |
| Communication tactics | 1 | 0.7% |
| Confusing or misleading advertising or marketing | 1 | 0.7% |
| Didn't provide services promised | 1 | 0.7% |
| Managing the loan or lease | 1 | 0.7% |
| Problem with fraud alerts or security freezes | 1 | 0.7% |
| Struggling to pay mortgage | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 135 | 90% |
| In progress | 12 | 8% |
| Closed with non-monetary relief | 2 | 1.3% |
| Closed with monetary relief | 1 | 0.7% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 31 | 20.7% |
| California | 29 | 19.3% |
| Florida | 22 | 14.7% |
| New York | 9 | 6% |
| North Carolina | 6 | 4% |
| Hawaii | 5 | 3.3% |
| Missouri | 5 | 3.3% |
| Oklahoma | 5 | 3.3% |
| Louisiana | 4 | 2.7% |
| Michigan | 4 | 2.7% |
| Idaho | 3 | 2% |
| New Hampshire | 3 | 2% |
| Virginia | 3 | 2% |
| Arizona | 2 | 1.3% |
| Georgia | 2 | 1.3% |
| Indiana | 2 | 1.3% |
| New Jersey | 2 | 1.3% |
| Ohio | 2 | 1.3% |
| Pennsylvania | 2 | 1.3% |
| South Carolina | 2 | 1.3% |
| Arkansas | 1 | 0.7% |
| Colorado | 1 | 0.7% |
| Illinois | 1 | 0.7% |
| Kentucky | 1 | 0.7% |
| Massachusetts | 1 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| October 21, 2026 | Debt collection | Threatened to contact someone or share information improperly | In progress | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | In progress | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| October 18, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 9, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| September 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| September 24, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| June 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
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- Consumer complaints in California
- Consumer complaints in Florida
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.