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Data / Consumer complaints / Frost-Arnett Company

Frost-Arnett Company: 237 CFPB consumer complaints in the last 3 years

Frost-Arnett Company drew 237 consumer complaints in the CFPB database in the three years to November 6, 2026, and 570 since 2013. The largest group, 230, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 78. The company responded on time to 97.9% of the complaints, and 0.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Texas
  • 237Complaints, last 3 years
  • 570Complaints, all years
  • 97.9%Responded on time
  • 0.4%Closed with relief
  • 4Products
  • Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 676
202583
202467
202362
202263
202140
202023
201922
201841
201729
201622
201525
201412
20135

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection23097%
Credit reporting or other personal consumer reports52.1%
Debt or credit management10.4%
Payday loan, title loan, personal loan, or advance loan10.4%

Issues

IssueComplaintsShare
Attempts to collect debt not owed7832.9%
Written notification about debt4820.3%
Communication tactics3514.8%
False statements or representation3313.9%
Electronic communications2811.8%
Improper use of your report41.7%
Threatened to contact someone or share information improperly41.7%
Took or threatened to take negative or legal action41.7%
Charged fees or interest you didn't expect10.4%
Charged upfront or unexpected fees10.4%
Problem with a company's investigation into an existing problem10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation23699.6%
Closed with non-monetary relief10.4%

States

StateComplaintsShare
Texas3615.2%
Georgia2510.5%
Tennessee166.8%
Florida135.5%
Virginia135.5%
Arizona114.6%
Illinois114.6%
South Carolina114.6%
California104.2%
Wisconsin83.4%
North Carolina62.5%
Alabama52.1%
Colorado52.1%
Indiana52.1%
Kansas52.1%
Michigan52.1%
New York52.1%
Oklahoma52.1%
Missouri41.7%
Ohio41.7%
Rhode Island41.7%
Arkansas31.3%
Idaho31.3%
District of Columbia20.8%
Massachusetts20.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with non-monetary reliefconsumerfinance.gov
September 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
August 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 10, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
May 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 28, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 20, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 18, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 6, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
May 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 21, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 25, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.