Data / Consumer complaints / FlexShopper, Inc
FlexShopper, Inc: 93 CFPB consumer complaints in the last 3 years
FlexShopper, Inc drew 93 consumer complaints in the CFPB database in the three years to November 6, 2026, and 173 since 2020. The largest group, 49, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 20. The company responded on time to 94.6% of the complaints, and 4.3% closed with monetary or other relief.
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- 93Complaints, last 3 years
- 173Complaints, all years
- 94.6%Responded on time
- 4.3%Closed with relief
- 6Products
- Apr 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 12 |
| 2025 | 49 |
| 2024 | 29 |
| 2023 | 22 |
| 2022 | 24 |
| 2021 | 23 |
| 2020 | 14 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 49 | 52.7% |
| Payday loan, title loan, personal loan, or advance loan | 20 | 21.5% |
| Credit reporting or other personal consumer reports | 18 | 19.4% |
| Credit card | 4 | 4.3% |
| Money transfer, virtual currency, or money service | 1 | 1.1% |
| Vehicle loan or lease | 1 | 1.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 20 | 21.5% |
| Incorrect information on your report | 11 | 11.8% |
| Charged fees or interest you didn't expect | 10 | 10.8% |
| Took or threatened to take negative or legal action | 8 | 8.6% |
| Written notification about debt | 7 | 7.5% |
| Communication tactics | 6 | 6.5% |
| False statements or representation | 5 | 5.4% |
| Improper use of your report | 5 | 5.4% |
| Problem when making payments | 5 | 5.4% |
| Other features, terms, or problems | 2 | 2.2% |
| Problem with a company's investigation into an existing problem | 2 | 2.2% |
| Problem with additional add-on products or services | 2 | 2.2% |
| Struggling to pay your loan | 2 | 2.2% |
| Threatened to contact someone or share information improperly | 2 | 2.2% |
| Electronic communications | 1 | 1.1% |
| Fraud or scam | 1 | 1.1% |
| Getting a credit card | 1 | 1.1% |
| Getting a loan or lease | 1 | 1.1% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 | 1.1% |
| Was approved for a loan, but didn't receive the money | 1 | 1.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 89 | 95.7% |
| Closed with monetary relief | 3 | 3.2% |
| Closed with non-monetary relief | 1 | 1.1% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 15 | 16.1% |
| Georgia | 7 | 7.5% |
| Louisiana | 7 | 7.5% |
| New York | 7 | 7.5% |
| Texas | 5 | 5.4% |
| California | 4 | 4.3% |
| Illinois | 4 | 4.3% |
| Tennessee | 4 | 4.3% |
| Indiana | 3 | 3.2% |
| Michigan | 3 | 3.2% |
| Missouri | 3 | 3.2% |
| North Carolina | 3 | 3.2% |
| Pennsylvania | 3 | 3.2% |
| Virginia | 3 | 3.2% |
| Arizona | 2 | 2.2% |
| Delaware | 2 | 2.2% |
| Maryland | 2 | 2.2% |
| Mississippi | 2 | 2.2% |
| Nevada | 2 | 2.2% |
| South Carolina | 2 | 2.2% |
| Alabama | 1 | 1.1% |
| Colorado | 1 | 1.1% |
| Connecticut | 1 | 1.1% |
| Kentucky | 1 | 1.1% |
| Minnesota | 1 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| April 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| March 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 8, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| February 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| January 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| January 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with non-monetary relief | consumerfinance.gov |
| January 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| November 30, 2025 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| November 19, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 10, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 19, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| October 2, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 12, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 10, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 9, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 9, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 29, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 22, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 20, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 31, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 14, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 2, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 1, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 29, 2025 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| June 17, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 11, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 27, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| May 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| May 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 7, 2025 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| May 1, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| May 1, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 25, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| April 2, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Consumer complaints in Florida
- Consumer complaints in Georgia
- Consumer complaints in Louisiana
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.