Skip to the page

Data / Consumer complaints / FlexShopper, Inc

FlexShopper, Inc: 93 CFPB consumer complaints in the last 3 years

FlexShopper, Inc drew 93 consumer complaints in the CFPB database in the three years to November 6, 2026, and 173 since 2020. The largest group, 49, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 20. The company responded on time to 94.6% of the complaints, and 4.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 93Complaints, last 3 years
  • 173Complaints, all years
  • 94.6%Responded on time
  • 4.3%Closed with relief
  • 6Products
  • Apr 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 612
202549
202429
202322
202224
202123
202014

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed2021.5%
Incorrect information on your report1111.8%
Charged fees or interest you didn't expect1010.8%
Took or threatened to take negative or legal action88.6%
Written notification about debt77.5%
Communication tactics66.5%
False statements or representation55.4%
Improper use of your report55.4%
Problem when making payments55.4%
Other features, terms, or problems22.2%
Problem with a company's investigation into an existing problem22.2%
Problem with additional add-on products or services22.2%
Struggling to pay your loan22.2%
Threatened to contact someone or share information improperly22.2%
Electronic communications11.1%
Fraud or scam11.1%
Getting a credit card11.1%
Getting a loan or lease11.1%
Money was taken from your bank account on the wrong day or for the wrong amount11.1%
Was approved for a loan, but didn't receive the money11.1%

How the company responded

Company responseComplaintsShare
Closed with explanation8995.7%
Closed with monetary relief33.2%
Closed with non-monetary relief11.1%

States

StateComplaintsShare
Florida1516.1%
Georgia77.5%
Louisiana77.5%
New York77.5%
Texas55.4%
California44.3%
Illinois44.3%
Tennessee44.3%
Indiana33.2%
Michigan33.2%
Missouri33.2%
North Carolina33.2%
Pennsylvania33.2%
Virginia33.2%
Arizona22.2%
Delaware22.2%
Maryland22.2%
Mississippi22.2%
Nevada22.2%
South Carolina22.2%
Alabama11.1%
Colorado11.1%
Connecticut11.1%
Kentucky11.1%
Minnesota11.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
April 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
March 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 8, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
February 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 7, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with monetary reliefconsumerfinance.gov
January 5, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
January 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with non-monetary reliefconsumerfinance.gov
January 2, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
November 30, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
November 19, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 10, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 31, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 19, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 17, 2025Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
October 2, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 30, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 26, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 26, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 23, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 23, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 17, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 17, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 9, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 8, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 5, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 29, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 22, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 31, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 14, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 2, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 1, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 29, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
June 17, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 11, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 27, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 22, 2025Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
May 17, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
May 7, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
May 1, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
May 1, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 25, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
April 2, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.