Skip to the page

Data / Consumer complaints / Flexible Finance, Inc.

Flexible Finance, Inc.: 218 CFPB consumer complaints in the last 3 years

Flexible Finance, Inc. drew 218 consumer complaints in the CFPB database in the three years to November 6, 2026, and 267 since 2022. The largest group, 55, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 25. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 218Complaints, last 3 years
  • 267Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 9Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6106
202568
202438
202344
202211

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report2511.5%
Problem when making payments156.9%
Attempts to collect debt not owed125.5%
Improper use of your report125.5%
Other transaction problem125.5%
Problem with a company's investigation into an existing problem104.6%
False statements or representation94.1%
Getting a line of credit94.1%
Problem with a lender or other company charging your account94.1%
Written notification about debt94.1%
Problem with a company's investigation into an existing issue83.7%
Charged fees or interest you didn't expect73.2%
Unauthorized transactions or other transaction problem73.2%
Getting the loan62.8%
Confusing or missing disclosures52.3%
Other service problem52.3%
Took or threatened to take negative or legal action52.3%
Confusing or misleading advertising or marketing41.8%
Managing an account41.8%
Problem with the payoff process at the end of the loan41.8%
Fraud or scam31.4%
Trouble accessing funds in your mobile or digital wallet31.4%
Unexpected or other fees31.4%
Didn't provide services promised20.9%
Electronic communications20.9%

How the company responded

Company responseComplaintsShare
Closed with explanation218100%

States

StateComplaintsShare
Texas5826.6%
Georgia2511.5%
Florida2411%
California146.4%
North Carolina125.5%
Michigan94.1%
Arizona83.7%
Ohio62.8%
Colorado52.3%
Nevada52.3%
Maryland41.8%
Oregon41.8%
Utah41.8%
Washington41.8%
Alabama31.4%
Illinois31.4%
Tennessee31.4%
Indiana20.9%
Kentucky20.9%
Louisiana20.9%
Mississippi20.9%
New Hampshire20.9%
Oklahoma20.9%
Pennsylvania20.9%
Virginia20.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 20, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 15, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 14, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 7, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 5, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 3, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 12, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 11, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
September 10, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 28, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 27, 2026Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
August 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 8, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
August 6, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
August 6, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
August 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 2, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
August 1, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
July 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 21, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
July 19, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 13, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 11, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 6, 2026Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
July 4, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 1, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
June 25, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
June 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 18, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 16, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.