Data / Consumer complaints / Flexible Finance, Inc. / Payday loan, title loan, personal loan, or advance loan
Flexible Finance, Inc.: 55 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Flexible Finance, Inc. drew 55 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 25.2% of its 218 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.
The request: Watch Flexible Finance, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 55Complaints, last 3 years
- 25.2%Share of the company's complaints
- 100.0%Responded on time
- 0.0%Closed with relief
- Oct 20, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 40 | 72.7% |
| 12 months to Nov 6, 2025 | 13 | 23.6% |
| 12 months to Nov 6, 2024 | 2 | 3.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Problem when making payments | 15 | 27.3% |
| Getting a line of credit | 9 | 16.4% |
| Charged fees or interest you didn't expect | 7 | 12.7% |
| Getting the loan | 6 | 10.9% |
| Problem with the payoff process at the end of the loan | 4 | 7.3% |
| Problem with additional add-on products or services | 2 | 3.6% |
| Unexpected fees | 2 | 3.6% |
| Was approved for a loan, but didn't receive the money | 2 | 3.6% |
| Can't contact lender or servicer | 1 | 1.8% |
| Confusing or misleading advertising or marketing | 1 | 1.8% |
| Improper use of your report | 1 | 1.8% |
| Incorrect information on your report | 1 | 1.8% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 | 1.8% |
| Problem with cash advance | 1 | 1.8% |
| Problems receiving the advance | 1 | 1.8% |
| Struggling to pay your loan | 1 | 1.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 55 | 100% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 17 | 30.9% |
| Florida | 9 | 16.4% |
| California | 5 | 9.1% |
| Oregon | 3 | 5.5% |
| Washington | 3 | 5.5% |
| Georgia | 2 | 3.6% |
| Michigan | 2 | 3.6% |
| Oklahoma | 2 | 3.6% |
| Pennsylvania | 2 | 3.6% |
| Arizona | 1 | 1.8% |
| Delaware | 1 | 1.8% |
| Illinois | 1 | 1.8% |
| Indiana | 1 | 1.8% |
| Louisiana | 1 | 1.8% |
| Maryland | 1 | 1.8% |
| North Carolina | 1 | 1.8% |
| New Hampshire | 1 | 1.8% |
| Nevada | 1 | 1.8% |
| Ohio | 1 | 1.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Unexpected fees | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Unexpected fees | Closed with explanation | consumerfinance.gov |
| July 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Flexible Finance, Inc. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.