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Data / Consumer complaints / FinCo Services Inc DBA Current / Credit card

FinCo Services Inc DBA Current: 293 CFPB complaints about credit card, last 3 years

FinCo Services Inc DBA Current drew 293 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 15.0% of its 1,948 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 82.3% of them, and 3.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 293Complaints, last 3 years
  • 15.0%Share of the company's complaints
  • 82.3%Responded on time
  • 3.4%Closed with relief
  • Oct 28, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202616556.3%
12 months to Nov 6, 20259030.7%
12 months to Nov 6, 20243813%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement15051.2%
Getting a credit card7525.6%
Closing your account227.5%
Other features, terms, or problems175.8%
Incorrect information on your report124.1%
Advertising and marketing, including promotional offers41.4%
Trouble using your card41.4%
Problem with fraud alerts or security freezes31%
Problem when making payments20.7%
Problem with a company's investigation into an existing problem20.7%
Fees or interest10.3%
Improper use of your report10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation26590.4%
In progress175.8%
Closed with monetary relief72.4%
Closed with non-monetary relief31%
Untimely response10.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California3511.9%
Texas248.2%
Florida237.8%
Ohio175.8%
Pennsylvania175.8%
Illinois165.5%
Georgia144.8%
North Carolina144.8%
New York144.8%
Michigan134.4%
New Jersey134.4%
Colorado113.8%
South Carolina113.8%
Connecticut62%
Missouri62%
Virginia62%
Washington62%
Indiana51.7%
Tennessee41.4%
Alabama31%
Maryland31%
Nevada31%
Arkansas20.7%
Kansas20.7%
Louisiana20.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 24, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 21, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 15, 2026Credit cardIncorrect information on your reportIn progressconsumerfinance.gov
October 13, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
October 8, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 7, 2026Credit cardIncorrect information on your reportIn progressconsumerfinance.gov
October 6, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 30, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 29, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 28, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
September 25, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 25, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 21, 2026Credit cardProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
September 17, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 17, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 17, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
September 15, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 14, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 12, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 9, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 9, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 7, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.