Data / Consumer complaints / Finance System of Richmond, Inc.
Finance System of Richmond, Inc.: 88 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Finance System of Richmond, Inc. drew 88 consumer complaints in the CFPB database in the three years to November 6, 2026, and 171 since 2014. The largest group, 72, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 34. The company responded on time to 94.3% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Finance System of Richmond, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 88Complaints, last 3 years
- 171Complaints, all years
- 94.3%Responded on time
- 0.0%Closed with relief
- 3Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 44 |
| 2025 | 29 |
| 2024 | 14 |
| 2023 | 10 |
| 2022 | 8 |
| 2021 | 16 |
| 2020 | 11 |
| 2019 | 9 |
| 2018 | 12 |
| 2017 | 6 |
| 2016 | 10 |
| 2015 | 1 |
| 2014 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 72 | 81.8% |
| Credit reporting or other personal consumer reports | 15 | 17% |
| Credit card | 1 | 1.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 34 | 38.6% |
| Written notification about debt | 17 | 19.3% |
| False statements or representation | 9 | 10.2% |
| Took or threatened to take negative or legal action | 7 | 8% |
| Problem with a company's investigation into an existing problem | 6 | 6.8% |
| Incorrect information on your report | 5 | 5.7% |
| Improper use of your report | 4 | 4.5% |
| Communication tactics | 3 | 3.4% |
| Electronic communications | 2 | 2.3% |
| Problem when making payments | 1 | 1.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 87 | 98.9% |
| In progress | 1 | 1.1% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 17 | 19.3% |
| Florida | 15 | 17% |
| Ohio | 9 | 10.2% |
| South Carolina | 8 | 9.1% |
| Indiana | 6 | 6.8% |
| Louisiana | 6 | 6.8% |
| Michigan | 6 | 6.8% |
| Pennsylvania | 4 | 4.5% |
| Alabama | 2 | 2.3% |
| California | 2 | 2.3% |
| Georgia | 2 | 2.3% |
| Kansas | 2 | 2.3% |
| Arkansas | 1 | 1.1% |
| Arizona | 1 | 1.1% |
| Massachusetts | 1 | 1.1% |
| Missouri | 1 | 1.1% |
| Mississippi | 1 | 1.1% |
| New Hampshire | 1 | 1.1% |
| Oklahoma | 1 | 1.1% |
| Tennessee | 1 | 1.1% |
| Wisconsin | 1 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 24, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 5, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 17, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| December 4, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 18, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 17, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| November 14, 2025 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.