Data / Consumer complaints / CURO Intermediate Holdings
CURO Intermediate Holdings: 138 CFPB consumer complaints in the last 3 years
CURO Intermediate Holdings drew 138 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,542 since 2013. The largest group, 60, was about debt collection, and the most common issue was “Incorrect information on your report” with 22. The company responded on time to 100.0% of the complaints, and 18.1% closed with monetary or other relief.
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- 138Complaints, last 3 years
- 3,542Complaints, all years
- 100.0%Responded on time
- 18.1%Closed with relief
- 8Products
- Nov 2, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 44 |
| 2025 | 54 |
| 2024 | 38 |
| 2023 | 81 |
| 2022 | 642 |
| 2021 | 923 |
| 2020 | 418 |
| 2019 | 312 |
| 2018 | 251 |
| 2017 | 245 |
| 2016 | 178 |
| 2015 | 186 |
| 2014 | 144 |
| 2013 | 26 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 60 | 43.5% |
| Credit reporting or other personal consumer reports | 48 | 34.8% |
| Payday loan, title loan, personal loan, or advance loan | 22 | 15.9% |
| Vehicle loan or lease | 4 | 2.9% |
| Checking or savings account | 1 | 0.7% |
| Credit card | 1 | 0.7% |
| Mortgage | 1 | 0.7% |
| Prepaid card | 1 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 22 | 15.9% |
| Attempts to collect debt not owed | 18 | 13% |
| Improper use of your report | 15 | 10.9% |
| Took or threatened to take negative or legal action | 15 | 10.9% |
| False statements or representation | 14 | 10.1% |
| Problem with a company's investigation into an existing problem | 12 | 8.7% |
| Problem with the payoff process at the end of the loan | 6 | 4.3% |
| Struggling to pay your loan | 5 | 3.6% |
| Threatened to contact someone or share information improperly | 5 | 3.6% |
| Charged fees or interest you didn't expect | 4 | 2.9% |
| Communication tactics | 4 | 2.9% |
| Written notification about debt | 4 | 2.9% |
| Problem when making payments | 2 | 1.4% |
| Repossession | 2 | 1.4% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 0.7% |
| Can't contact lender or servicer | 1 | 0.7% |
| Closing an account | 1 | 0.7% |
| Credit monitoring or identity theft protection services | 1 | 0.7% |
| Getting a line of credit | 1 | 0.7% |
| Getting the loan | 1 | 0.7% |
| Issues with repayment | 1 | 0.7% |
| Managing the loan or lease | 1 | 0.7% |
| Problem with a purchase shown on your statement | 1 | 0.7% |
| Trouble using the card | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 113 | 81.9% |
| Closed with non-monetary relief | 22 | 15.9% |
| Closed with monetary relief | 3 | 2.2% |
States
| State | Complaints | Share |
|---|---|---|
| Mississippi | 28 | 20.3% |
| Louisiana | 24 | 17.4% |
| Alabama | 18 | 13% |
| South Carolina | 12 | 8.7% |
| Texas | 12 | 8.7% |
| Tennessee | 11 | 8% |
| California | 5 | 3.6% |
| Florida | 4 | 2.9% |
| Georgia | 3 | 2.2% |
| Virginia | 3 | 2.2% |
| Arizona | 2 | 1.4% |
| Illinois | 2 | 1.4% |
| Maryland | 2 | 1.4% |
| Colorado | 1 | 0.7% |
| Hawaii | 1 | 0.7% |
| Kansas | 1 | 0.7% |
| Massachusetts | 1 | 0.7% |
| Missouri | 1 | 0.7% |
| North Carolina | 1 | 0.7% |
| New Hampshire | 1 | 0.7% |
| New York | 1 | 0.7% |
| Ohio | 1 | 0.7% |
| Pennsylvania | 1 | 0.7% |
| Wisconsin | 1 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 2, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| July 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| June 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| May 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Vehicle loan or lease | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| March 13, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with non-monetary relief | consumerfinance.gov |
| February 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| January 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| December 14, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| October 30, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 29, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 12, 2025 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Vehicle loan or lease complaints
- Consumer complaints in Mississippi
- Consumer complaints in Louisiana
- Consumer complaints in Alabama
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.