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Data / Consumer complaints / Consumer Adjustment Company Incorporated

Consumer Adjustment Company Incorporated: 1,539 CFPB consumer complaints in the last 3 years

Consumer Adjustment Company Incorporated drew 1,539 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,545 since 2013. The largest group, 1,115, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 517. The company responded on time to 98.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 1,539Complaints, last 3 years
  • 2,545Complaints, all years
  • 98.3%Responded on time
  • 0.0%Closed with relief
  • 8Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6424
2025547
2024539
2023357
2022205
2021265
2020131
201910
201814
20179
20169
201517
201415
20133

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection1,11572.4%
Credit reporting or other personal consumer reports40626.4%
Credit card60.4%
Payday loan, title loan, personal loan, or advance loan50.3%
Debt or credit management40.3%
Checking or savings account10.1%
Money transfer, virtual currency, or money service10.1%
Mortgage10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed51733.6%
Incorrect information on your report21514%
Written notification about debt21514%
Took or threatened to take negative or legal action19512.7%
False statements or representation1499.7%
Improper use of your report1087%
Problem with a company's investigation into an existing problem815.3%
Communication tactics181.2%
Electronic communications171.1%
Threatened to contact someone or share information improperly40.3%
Credit monitoring or identity theft protection services30.2%
Didn't provide services promised20.1%
Identity theft protection or other monitoring services20.1%
Problem with a purchase shown on your statement20.1%
Problem with fraud alerts or security freezes20.1%
Applying for a mortgage or refinancing an existing mortgage10.1%
Charged fees or interest you didn't expect10.1%
Charged upfront or unexpected fees10.1%
Confusing or misleading advertising or marketing10.1%
Fraud or scam10.1%
Getting a credit card10.1%
Opening an account10.1%
Problem with the payoff process at the end of the loan10.1%
Received a loan you didn't apply for10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,539100%

States

StateComplaintsShare
Texas38324.9%
Georgia18512%
Florida1409.1%
California1308.4%
South Carolina915.9%
Illinois785.1%
Missouri664.3%
Louisiana644.2%
Ohio402.6%
Pennsylvania382.5%
Alabama372.4%
Virginia342.2%
Tennessee322.1%
New Jersey312%
Maryland251.6%
Arizona231.5%
Michigan211.4%
Wisconsin151%
Oklahoma120.8%
Delaware110.7%
Indiana100.6%
Colorado80.5%
North Carolina80.5%
Mississippi70.5%
Arkansas50.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.