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Data / Consumer complaints / Commercial Acceptance Company

Commercial Acceptance Company: 218 CFPB consumer complaints in the last 3 years

Commercial Acceptance Company drew 218 consumer complaints in the CFPB database in the three years to November 6, 2026, and 409 since 2014. The largest group, 166, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 70. The company responded on time to 95.9% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 218Complaints, last 3 years
  • 409Complaints, all years
  • 95.9%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 14, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 681
202580
202453
202337
202229
202135
202028
201913
201814
20177
201611
20159
201412

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed7032.1%
Written notification about debt3114.2%
False statements or representation2712.4%
Incorrect information on your report2210.1%
Communication tactics177.8%
Improper use of your report167.3%
Took or threatened to take negative or legal action146.4%
Problem with a company's investigation into an existing problem136%
Threatened to contact someone or share information improperly73.2%
Getting a line of credit10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation218100%

States

StateComplaintsShare
Pennsylvania14365.6%
New York146.4%
Florida94.1%
New Jersey83.7%
North Carolina73.2%
Texas73.2%
Alabama62.8%
Georgia52.3%
Maryland41.8%
Illinois31.4%
Delaware20.9%
Ohio20.9%
California10.5%
Connecticut10.5%
Indiana10.5%
Massachusetts10.5%
Missouri10.5%
Oregon10.5%
West Virginia10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 12, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 12, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.