Data / Consumer complaints / Columbia Banking System, Inc.
Columbia Banking System, Inc.: 228 CFPB consumer complaints in the last 3 years
Columbia Banking System, Inc. drew 228 consumer complaints in the CFPB database in the three years to November 6, 2026, and 322 since 2019. The largest group, 123, was about checking or savings account, and the most common issue was “Managing an account” with 73. The company responded on time to 100.0% of the complaints, and 0.4% closed with monetary or other relief. The CFPB records the company as COLUMBIA BANKING SYSTEM, INC..
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- 228Complaints, last 3 years
- 322Complaints, all years
- 100.0%Responded on time
- 0.4%Closed with relief
- 9Products
- Nov 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 67 |
| 2025 | 90 |
| 2024 | 61 |
| 2023 | 70 |
| 2022 | 6 |
| 2021 | 5 |
| 2020 | 13 |
| 2019 | 10 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 123 | 53.9% |
| Debt collection | 22 | 9.6% |
| Credit reporting or other personal consumer reports | 21 | 9.2% |
| Mortgage | 20 | 8.8% |
| Money transfer, virtual currency, or money service | 17 | 7.5% |
| Vehicle loan or lease | 11 | 4.8% |
| Payday loan, title loan, personal loan, or advance loan | 9 | 3.9% |
| Credit card | 3 | 1.3% |
| Debt or credit management | 2 | 0.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 73 | 32% |
| Problem with a lender or other company charging your account | 20 | 8.8% |
| Closing an account | 12 | 5.3% |
| Problem caused by your funds being low | 12 | 5.3% |
| Problem with a company's investigation into an existing problem | 11 | 4.8% |
| Attempts to collect debt not owed | 10 | 4.4% |
| Fraud or scam | 9 | 3.9% |
| Incorrect information on your report | 8 | 3.5% |
| Improper use of your report | 7 | 3.1% |
| Managing the loan or lease | 7 | 3.1% |
| Opening an account | 6 | 2.6% |
| Struggling to pay mortgage | 5 | 2.2% |
| Took or threatened to take negative or legal action | 5 | 2.2% |
| Trouble during payment process | 5 | 2.2% |
| False statements or representation | 4 | 1.8% |
| Closing on a mortgage | 3 | 1.3% |
| Problem when making payments | 3 | 1.3% |
| Problem with the payoff process at the end of the loan | 3 | 1.3% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 0.9% |
| Charged fees or interest you didn't expect | 2 | 0.9% |
| Confusing or misleading advertising or marketing | 2 | 0.9% |
| Money was not available when promised | 2 | 0.9% |
| Problems at the end of the loan or lease | 2 | 0.9% |
| Repossession | 2 | 0.9% |
| Unauthorized transactions or other transaction problem | 2 | 0.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 227 | 99.6% |
| Closed with monetary relief | 1 | 0.4% |
States
| State | Complaints | Share |
|---|---|---|
| Oregon | 60 | 26.3% |
| California | 52 | 22.8% |
| Washington | 42 | 18.4% |
| Florida | 11 | 4.8% |
| New Jersey | 9 | 3.9% |
| Texas | 8 | 3.5% |
| Georgia | 5 | 2.2% |
| Idaho | 4 | 1.8% |
| Pennsylvania | 4 | 1.8% |
| New York | 3 | 1.3% |
| Ohio | 3 | 1.3% |
| Virginia | 3 | 1.3% |
| Maryland | 2 | 0.9% |
| Minnesota | 2 | 0.9% |
| North Carolina | 2 | 0.9% |
| Alaska | 1 | 0.4% |
| Arkansas | 1 | 0.4% |
| Arizona | 1 | 0.4% |
| Colorado | 1 | 0.4% |
| District of Columbia | 1 | 0.4% |
| Iowa | 1 | 0.4% |
| Indiana | 1 | 0.4% |
| Kansas | 1 | 0.4% |
| Massachusetts | 1 | 0.4% |
| Maine | 1 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Debt or credit management | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| April 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 11, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| April 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 8, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
- Consumer complaints in Oregon
- Consumer complaints in California
- Consumer complaints in Washington
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.