Data / Consumer complaints / Colony Brands, Inc.

Colony Brands, Inc.: 1,220 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Colony Brands, Inc.
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Colony Brands, Inc. drew 1,220 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,977 since 2015. The largest group, 579, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 359. The company responded on time to 99.5% of the complaints, and 0.2% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaints Get every credit reporting or other personal consumer reports company Get credit reporting or other personal consumer reports in Texas

1,220Complaints, last 3 years
2,977Complaints, all years
99.5%Responded on time
0.2%Closed with relief
8Products
Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	418
2025	464
2024	301
2023	237
2022	300
2021	278
2020	171
2019	223
2018	215
2017	208
2016	115
2015	47

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Credit reporting or other personal consumer reports	579	47.5%
Debt collection	409	33.5%
Credit card	208	17%
Payday loan, title loan, personal loan, or advance loan	11	0.9%
Debt or credit management	6	0.5%
Checking or savings account	3	0.2%
Money transfer, virtual currency, or money service	2	0.2%
Prepaid card	2	0.2%

Issues

Issue	Complaints	Share
Incorrect information on your report	359	29.4%
Attempts to collect debt not owed	175	14.3%
Took or threatened to take negative or legal action	148	12.1%
Improper use of your report	131	10.7%
Problem with a company's investigation into an existing problem	130	10.7%
Getting a credit card	47	3.9%
Problem with a purchase shown on your statement	43	3.5%
Written notification about debt	39	3.2%
False statements or representation	33	2.7%
Other features, terms, or problems	16	1.3%
Closing your account	12	1%
Credit monitoring or identity theft protection services	12	1%
Fees or interest	12	1%
Problem when making payments	11	0.9%
Communication tactics	10	0.8%
Problem with fraud alerts or security freezes	6	0.5%
Charged fees or interest you didn't expect	3	0.2%
Struggling to pay your bill	3	0.2%
Threatened to contact someone or share information improperly	3	0.2%
Trouble using your card	3	0.2%
Unauthorized withdrawals or charges	3	0.2%
Advertising and marketing, including promotional offers	2	0.2%
Identity theft protection or other monitoring services	2	0.2%
Managing an account	2	0.2%
Problem with additional add-on products or services	2	0.2%

How the company responded

Company response	Complaints	Share
Closed with explanation	1,214	99.5%
Closed with monetary relief	3	0.2%
In progress	3	0.2%

States

State	Complaints	Share
Texas	116	9.5%
Florida	105	8.6%
Georgia	82	6.7%
California	76	6.2%
North Carolina	67	5.5%
New York	66	5.4%
Pennsylvania	60	4.9%
Alabama	54	4.4%
Illinois	53	4.3%
South Carolina	51	4.2%
Louisiana	42	3.4%
Maryland	40	3.3%
Ohio	39	3.2%
Mississippi	34	2.8%
Tennessee	34	2.8%
New Jersey	28	2.3%
Arizona	24	2%
Michigan	20	1.6%
Virginia	20	1.6%
Indiana	18	1.5%
Kentucky	16	1.3%
Missouri	16	1.3%
Colorado	13	1.1%
Delaware	13	1.1%
Arkansas	12	1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
October 28, 2026	Credit card	Problem with a purchase shown on your statement	Closed with explanation	consumerfinance.gov
October 25, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 15, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 9, 2026	Credit card	Problem with a purchase shown on your statement	Closed with monetary relief	consumerfinance.gov
October 9, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 7, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 6, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
September 29, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 29, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
September 24, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 23, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
September 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
September 18, 2026	Credit card	Getting a credit card	Closed with explanation	consumerfinance.gov
September 17, 2026	Debt collection	Communication tactics	Closed with explanation	consumerfinance.gov
September 16, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
September 16, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
September 16, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
September 16, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
September 15, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 14, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 8, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
September 2, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
September 2, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 2, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
September 1, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
September 1, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
August 31, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
August 29, 2026	Credit card	Fees or interest	Closed with explanation	consumerfinance.gov
August 28, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
August 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
August 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
August 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
August 27, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 25, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
August 24, 2026	Credit card	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
August 23, 2026	Credit card	Problem with a purchase shown on your statement	Closed with explanation	consumerfinance.gov
August 23, 2026	Credit reporting or other personal consumer reports	Credit monitoring or identity theft protection services	Closed with explanation	consumerfinance.gov
August 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
August 20, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
August 20, 2026	Credit card	Getting a credit card	Closed with explanation	consumerfinance.gov
August 18, 2026	Credit card	Problem with a purchase shown on your statement	Closed with explanation	consumerfinance.gov
August 18, 2026	Payday loan, title loan, personal loan, or advance loan	Struggling to pay your loan	Closed with explanation	consumerfinance.gov
August 15, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
August 14, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 14, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 14, 2026	Credit card	Getting a credit card	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.