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Data / Consumer complaints / Collection Management Holdings, LLC / Debt or credit management

Collection Management Holdings, LLC: 41 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Collection Management Holdings, LLC drew 41 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 1.4% of its 2,896 complaints in that time. The most common issue was “Confusing or missing disclosures”. The company responded on time to 97.6% of them, and 0.0% closed with monetary or other relief.

The request: Watch Collection Management Holdings, LLC: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 41Complaints, last 3 years
  • 1.4%Share of the company's complaints
  • 97.6%Responded on time
  • 0.0%Closed with relief
  • Aug 15, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261741.5%
12 months to Nov 6, 20251536.6%
12 months to Nov 6, 2024922%

Issues

IssueComplaintsShare
Confusing or missing disclosures819.5%
Problem with customer service819.5%
Confusing or misleading advertising or marketing717.1%
Didn't provide services promised717.1%
Unauthorized withdrawals or charges717.1%
Charged upfront or unexpected fees49.8%

How the company responded

Company responseComplaintsShare
Closed with explanation41100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas717.1%
Georgia614.6%
Pennsylvania614.6%
Florida49.8%
Maryland49.8%
Arizona37.3%
Michigan24.9%
North Carolina24.9%
Tennessee24.9%
District of Columbia12.4%
Missouri12.4%
Mississippi12.4%
New Jersey12.4%
New Mexico12.4%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 15, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 13, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 3, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
July 18, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
July 4, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 4, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
May 26, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 20, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
April 14, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
March 20, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
February 22, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
February 12, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
February 4, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
February 3, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
January 26, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
January 15, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
November 20, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
September 18, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
July 2, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
June 19, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 1, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
May 25, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
April 30, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
April 17, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
March 21, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.