Data / Consumer complaints / Collection Management Holdings, LLC

Collection Management Holdings, LLC: 2,896 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Collection Management Holdings, LLC
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Collection Management Holdings, LLC drew 2,896 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,117 since 2019. The largest group, 2,340, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 1,030. The company responded on time to 99.4% of the complaints, and 0.1% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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2,896Complaints, last 3 years
3,117Complaints, all years
99.4%Responded on time
0.1%Closed with relief
5Products
Nov 1, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	1,152
2025	1,136
2024	578
2023	186
2022	42
2021	12
2020	10
2019	1

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Debt collection	2,340	80.8%
Credit reporting or other personal consumer reports	508	17.5%
Debt or credit management	41	1.4%
Credit card	6	0.2%
Payday loan, title loan, personal loan, or advance loan	1	0.1%

Issues

Issue	Complaints	Share
Attempts to collect debt not owed	1,030	35.6%
Took or threatened to take negative or legal action	478	16.5%
Written notification about debt	429	14.8%
Incorrect information on your report	244	8.4%
False statements or representation	232	8%
Improper use of your report	159	5.5%
Communication tactics	142	4.9%
Problem with a company's investigation into an existing problem	100	3.5%
Electronic communications	18	0.6%
Threatened to contact someone or share information improperly	11	0.4%
Confusing or missing disclosures	8	0.3%
Problem with customer service	8	0.3%
Confusing or misleading advertising or marketing	7	0.2%
Didn't provide services promised	7	0.2%
Unauthorized withdrawals or charges	7	0.2%
Credit monitoring or identity theft protection services	5	0.2%
Charged upfront or unexpected fees	4	0.1%
Problem with fraud alerts or security freezes	3	0.1%
Getting a credit card	2	0.1%
Charged fees or interest you didn't expect	1	0.1%
Problem with a company's investigation into an existing issue	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	2,895	99.9%
Closed with monetary relief	1	0.1%

States

State	Complaints	Share
Texas	674	23.3%
Florida	610	21.1%
Georgia	454	15.7%
Pennsylvania	102	3.5%
North Carolina	89	3.1%
Louisiana	86	3%
Tennessee	85	2.9%
Alabama	83	2.9%
Mississippi	69	2.4%
Ohio	66	2.3%
New Jersey	64	2.2%
Oklahoma	60	2.1%
South Carolina	60	2.1%
Arizona	49	1.7%
California	47	1.6%
Illinois	30	1%
Maryland	28	1%
Arkansas	27	0.9%
Michigan	27	0.9%
New York	22	0.8%
Indiana	19	0.7%
Virginia	19	0.7%
Massachusetts	16	0.6%
Missouri	14	0.5%
New Mexico	10	0.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 1, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
November 1, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
November 1, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 28, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 25, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Communication tactics	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 19, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 19, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 19, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 19, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 17, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 16, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 15, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 15, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 14, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 14, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 14, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 12, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 11, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 10, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 10, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 10, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 9, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 9, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 9, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 9, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 9, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.