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Data / Consumer complaints / Cig Financial LLC

Cig Financial LLC: 492 CFPB consumer complaints in the last 3 years

Cig Financial LLC drew 492 consumer complaints in the CFPB database in the three years to November 6, 2026, and 636 since 2015. The largest group, 243, was about credit reporting or other personal consumer reports, and the most common issue was “Improper use of your report” with 121. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as CIG FINANCIAL LLC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
  • 492Complaints, last 3 years
  • 636Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 6Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6163
2025225
202490
202346
202249
202117
20208
20198
20189
20175
20168
20158

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports24349.4%
Vehicle loan or lease18738%
Debt collection5811.8%
Money transfer, virtual currency, or money service20.4%
Debt or credit management10.2%
Payday loan, title loan, personal loan, or advance loan10.2%

Issues

IssueComplaintsShare
Improper use of your report12124.6%
Incorrect information on your report9218.7%
Managing the loan or lease6112.4%
Repossession5411%
Getting a loan or lease387.7%
Problem with a company's investigation into an existing problem367.3%
Attempts to collect debt not owed214.3%
Took or threatened to take negative or legal action214.3%
Problems at the end of the loan or lease153%
Written notification about debt81.6%
Credit monitoring or identity theft protection services51%
False statements or representation40.8%
Problem with fraud alerts or security freezes40.8%
Struggling to pay your loan40.8%
Communication tactics30.6%
Charged fees or interest you didn't expect10.2%
Charged upfront or unexpected fees10.2%
Other service problem10.2%
Problem with customer service10.2%
Threatened to contact someone or share information improperly10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation47897.2%
In progress142.8%

States

StateComplaintsShare
Texas10721.7%
Florida10421.1%
California9519.3%
Georgia367.3%
Nevada285.7%
Arizona255.1%
South Carolina153%
North Carolina122.4%
Colorado102%
Maryland102%
Louisiana91.8%
Washington71.4%
Tennessee61.2%
Ohio51%
Alabama40.8%
Illinois40.8%
Massachusetts20.4%
Missouri20.4%
Wisconsin20.4%
Alaska10.2%
Delaware10.2%
Guam10.2%
Kentucky10.2%
Michigan10.2%
Mississippi10.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 26, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 24, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 20, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 20, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 12, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 10, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 15, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
September 14, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 12, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 10, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 9, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 8, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 1, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 29, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
August 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 20, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 16, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 16, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
August 13, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 12, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 10, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.