Data / Consumer complaints / Checkr, Inc

Checkr, Inc: 1,418 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Checkr, Inc
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Checkr, Inc drew 1,418 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,103 since 2016. The largest group, 1,411, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 909. The company responded on time to 97.8% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaints Get every credit reporting or other personal consumer reports company Get credit reporting or other personal consumer reports in New York

1,418Complaints, last 3 years
2,103Complaints, all years
97.8%Responded on time
0.0%Closed with relief
5Products
Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	747
2025	469
2024	187
2023	153
2022	124
2021	119
2020	78
2019	109
2018	76
2017	37
2016	4

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Credit reporting or other personal consumer reports	1,411	99.5%
Debt collection	3	0.2%
Debt or credit management	2	0.1%
Checking or savings account	1	0.1%
Vehicle loan or lease	1	0.1%

Issues

Issue	Complaints	Share
Incorrect information on your report	909	64.1%
Problem with a company's investigation into an existing issue	358	25.2%
Improper use of your report	112	7.9%
Identity theft protection or other monitoring services	13	0.9%
Problem with a company's investigation into an existing problem	10	0.7%
Unable to get your credit report or credit score	7	0.5%
Problem with fraud alerts or security freezes	3	0.2%
Attempts to collect debt not owed	1	0.1%
Confusing or missing disclosures	1	0.1%
Didn't provide services promised	1	0.1%
Electronic communications	1	0.1%
Getting a loan or lease	1	0.1%
Took or threatened to take negative or legal action	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	1,395	98.4%
In progress	23	1.6%

States

State	Complaints	Share
New York	201	14.2%
California	183	12.9%
Florida	147	10.4%
Texas	99	7%
Illinois	98	6.9%
Georgia	80	5.6%
Pennsylvania	51	3.6%
North Carolina	40	2.8%
South Carolina	37	2.6%
Arizona	36	2.5%
Maryland	34	2.4%
Ohio	34	2.4%
Virginia	30	2.1%
Michigan	28	2%
Colorado	26	1.8%
Nevada	24	1.7%
Washington	24	1.7%
Massachusetts	21	1.5%
Tennessee	21	1.5%
New Jersey	19	1.3%
Missouri	15	1.1%
Hawaii	14	1%
Indiana	14	1%
Arkansas	13	0.9%
Utah	12	0.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 1, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 30, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 30, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Identity theft protection or other monitoring services	Closed with explanation	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 24, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	In progress	consumerfinance.gov
October 24, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	In progress	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	Closed with explanation	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.