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Data / Consumer complaints / Central Research Inc

Central Research Inc: 1,618 CFPB consumer complaints in the last 3 years

Central Research Inc drew 1,618 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,618 since 2024. The largest group, 739, was about student loan, and the most common issue was “Incorrect information on your report” with 701. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every student loan companyGet student loan in Texas
  • 1,618Complaints, last 3 years
  • 1,618Complaints, all years
  • 99.9%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,034
2025575
20249

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan73945.7%
Credit reporting or other personal consumer reports71043.9%
Debt collection16310.1%
Credit card20.1%
Debt or credit management20.1%
Checking or savings account10.1%
Payday loan, title loan, personal loan, or advance loan10.1%

Issues

IssueComplaintsShare
Incorrect information on your report70143.3%
Dealing with your lender or servicer33420.6%
Problem with a company's investigation into an existing problem22213.7%
Improper use of your report915.6%
Took or threatened to take negative or legal action744.6%
Struggling to repay your loan573.5%
Attempts to collect debt not owed493%
Credit monitoring or identity theft protection services291.8%
Written notification about debt191.2%
False statements or representation171.1%
Problem with fraud alerts or security freezes100.6%
Getting a loan40.2%
Electronic communications30.2%
Problem with a company's investigation into an existing issue20.1%
Charged upfront or unexpected fees10.1%
Communication tactics10.1%
Confusing or missing disclosures10.1%
Getting a credit card10.1%
Problem with a lender or other company charging your account10.1%
Unable to get your credit report or credit score10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,618100%

States

StateComplaintsShare
Texas18811.6%
California1599.8%
Georgia1267.8%
Florida1177.2%
New York1096.7%
New Jersey895.5%
Illinois764.7%
Pennsylvania694.3%
Maryland513.2%
Michigan503.1%
Alabama483%
Ohio392.4%
North Carolina382.3%
Virginia382.3%
Massachusetts322%
Louisiana261.6%
Colorado241.5%
Arizona231.4%
Tennessee231.4%
South Carolina221.4%
Nevada211.3%
Washington201.2%
Indiana191.2%
Wisconsin181.1%
Missouri161%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 22, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 21, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 20, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 20, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 19, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 15, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 15, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 15, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 14, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 12, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 10, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 10, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 10, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 9, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 8, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.